1 science jobs found in Charlotte

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. Krispy Kreme's Customer Operations & Service Excellence Manager acts as the primary liaison between Krispy Kreme's internal Sales, Operations & Logistics teams and Fresh Delivery Customers. This individual owns the end-to-end monitoring, coordination, and resolution of customer service and quality escalations, ensuring issues are identified early, resolved effectively in the field, and analyzed to drive continuous improvement. The role also supports Scan Based Trading (SBT) processes, new customer setup, marketing requests, and performance reporting to improve service levels, execution discipline, and customer satisfaction. A TASTE OF WHAT YOU WILL BE DOING: Customer Liaison...