Apr 24, 2026
Overview:
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The ROI Technician II performs a variety of duties to support the timely, accurate and compliant fulfillment of requests for the release of information. The primary role of this position is to process requests and will serve as a backup for data-entry and/or customer service as needed. This position may include coverage requirements on weekends and/or holidays on a rotation basis. The incumbent must maintain competency and understanding of applicable laws & regulations governing release of PHI, meet productivity and customer service standards, independently participate in daily workflows, prioritize requests, and troubleshoot routine issues. EEO/AA/Disability/Veteran...
Yale New Haven Health
New Haven, CT