1 jobs found in Billings

Client Support Specialist Billings, MT Description Our Billings, Montana office is currently seeking Client Support Specialists . POSITION SUMMARY: The Client Support Specialist plays a vital role in delivering compassionate, high-quality service while supporting both the Intake and Litigation departments. This position requires adaptability to meet evolving needs and includes responsibilities such as responding to client inquiries, conducting intake interviews, verifying eligibility, completing client questionnaires, retrieving and organizing documentation, and guiding clients through legal processes with clarity and care.  KEY RESPONSIBILITIES:   Respond to incoming calls and messages, ensuring clients feel heard, respected, and supported.  Conduct interviews and complete intake forms to gather and verify client information.  Determine client eligibility based on established criteria.  Clearly explain legal processes and resources.  Facilitate timely...