Mar 16, 2026
Collections Specialist
Location:
Marlborough, MA
Hours:
Full Time Hours
8:30 – 5:00
Position Duties:
Collection calls and/or correspondence to solicit payment on overdue accounts and take all necessary actions to collect.
Provides customer service regarding collection issues, processes customer refunds, processes and reviews account adjustments, resolves client discrepancies and short payments.
Processes customer credit applications to determine credit worthiness.
Responsible for monitoring and maintaining assigned accounts. Includes customer calls, account adjustments, small balance write off.
Customer reconciliations and processing credit memos .
High volume phone calls to assigned delinquent customers.
Manage customers on the On Hold List.
Reconcile customer disputes as they pertain to payment of outstanding balances that are due.
Internal and External customer...
Complete Staffing Solutions
Marlborough, MA, USA