3 customer service jobs found

Director of Access Services JOB SUMMARY The Director of Access Services works closely with the Director of PFS, Director of HIM and MMA Practice Managers to improve revenue capture and reduce denials related to eligibility, patient intake, and collections. This role focuses on frontend processes, ensuring accurate registrations, insurance verifications, prior authorizations and pre-collections. Responsibilities include tracking issues, creating training programs, leading quality improvement initiatives for the front-line staff. This position demands strong communication skills and a deep understanding of how front-end workflows impact the entire revenue cycle. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care. PRIMARY JOB RESPONSIBILITIES...

Director of Patient Financial Services JOB SUMMARY The Director of Patient Financial Services, under direction of the AVP of Finance, provides leadership, direction, and administrative oversight to all hospital leadership for revenue cycle functions such as: Facility and Professional billing, Credentialing, Accounts Receivable and collections process. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care. PRIMARY JOB RESPONSIBILITIES Plans and directs the activities of the Patient Financial Services Department and the Professional billing services department. Manages and directs the credentialing area which includes physicians, APPs, practice locations, Home Health, Hospice and the main hospital. Creates and implements policies and...

Training Specialist - Detroit, MI Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman, and the first voice-based AI mortgage assistant, Betsy. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes. The facts that speak for themselves: - Weve funded over $110 billion in loans (more than any other fintech in the US!) - Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry - Betters propriety AI platform makes us an award-winning lender: - Fintech Breakthrough Award 2025: Best Lending Innovation - Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time...