3 customer service jobs found

Job Ref:JR-2470 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Finance/Accounting Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$47,700.00 - $54,000.00 per year Overview The Patient Financial Counselor serves as point of contact for patients for financial matters related to access to services and engagement throughout their financial experience at Dana-Farber Cancer Institute (DFCI). Reporting to and with direction from the Access & Financial Engagement Supervisor, the Patient Financial Counselor is responsible for ensuring complete and accurate patient registrations, answering general insurance coverage questions, providing clear and accurate financial information and options, assisting patients with applying for MassHealth, selecting plans, preparing self-pay estimates, and collecting deposits and payments. This role requires a commitment to service excellence, the ability to work in a fast-paced environment,...

Overview Join our dynamic team as a Commercial Insurance Account Manager, where your expertise will drive client success and business growth! In this energetic role, you will manage a diverse portfolio of commercial insurance accounts, providing tailored solutions that meet our clients’ unique needs. Your proactive approach and excellent communication skills will foster strong relationships, ensuring customer satisfaction and retention. Responsibilities Include: Develop and maintain robust relationships with existing clients. Conduct comprehensive analysis of clients’ insurance needs to recommend appropriate coverage options. Negotiate policy terms, premiums, and coverage details with clients and insurance carriers. Work directly with customers to review and analyze appropriate insurance coverages, and recommendations. Manage account servicing tasks, including processing quotes, policy changes, and renewals efficiently. Provide exceptional customer service by...

Full job description Growing independent insurance agency is looking for the right person to join our team in a Personal Lines Account Manager position. Candidate should have prior insurance agency or company experience and prior customer service experience and must be proficient in Microsoft online platforms including word and excel. Candidate must also be comfortable interacting with clients, carrier underwriters, and carrier marketing representatives. Responsibilities include: Work directly with customers to review and analyze appropriate insurance coverages, and recommendations. Handle policy renewals, change requests, inquiries, and other daily customer needs. Develop insurance renewal strategies and initiate marketing process directly with carriers. Collaborate with agency team members to ensure client satisfaction and team success. Recommend and quote additional coverages and/or policies. The position includes quoting and processing new and renewal...