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Insurance customer service

91 customer service jobs found

GR
Dec 20, 2025  
Property & Casualty Customer Service Rep
$47,500 - $57,500 yearly
*Overview* We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. This role is essential in providing exceptional service to our clients, ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills and a background in sales or customer service, with the ability to engage effectively with diverse clientele. *Responsibilities* * Deliver outstanding customer service by addressing inquiries, resolving issues, and providing information about insurance products and coverages. * Maintain accurate records of customer interactions and sales administration tasks. *Qualifications* * Proven experience in insurance sales. Licensed in P&C in NH and/or ME. * Strong communication skills, both verbal and written, with the ability to engage effectively with customers from various backgrounds. * Familiarity with telemarketing practices and techniques is advantageous. * Ability to...
Gateway Retirement Solutions Dover, NH, USA Full time
University of Mississippi Medical Center
Dec 19, 2025  
Patient Account Rep - Customer Service
Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center.  Please review the following instructions prior to submitting your job application: Provide all of your employment history, education, and licenses/certifications/registrations.  You will be unable to modify your application after you have submitted it. You must meet all of the job requirements at the time of submitting the application.  You can only apply one time to a job requisition.  Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted. After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the...
University of Mississippi Medical Center Clinton, MS, USA Full time
WM
Dec 19, 2025  
Insurance Verification Rep - Full Time Days
Insurance Verification Rep - Full Time Days ABOUT WILLIAMSON HEALTH | Williamson Health is a regional healthcare system based in Williamson County, Tennessee, with more than 2,300 employees across more than 30 locations and more than 860 physicians and advanced care practitioners offering exceptional healthcare across 60-plus specialties and subspecialties close to home. The flagship facility, Williamson Medical Center, which recently opened its new Boyer-Bryan West Tower, offers extensive women’s services, state-of-the-art cardiology services, advanced surgical technologies, an award-winning obstetrics and NICU, leading-edge orthopaedics, outpatient imaging services, and distinct comprehensive emergency and inpatient services for both adult and pediatric patients. Other Williamson Health service providers include the Bone and Joint Institute of Tennessee, The Turner-Dugas Breast Health Center, Monroe Carell Jr. Children’s Hospital Vanderbilt at Williamson Medical Center,...
Williamson Medical Center Franklin, TN, USA
WM
Dec 11, 2025  
Patient Insurance Representative
Overview: The Patient Insurance Representative will help patients seamlessly navigate complex billing, financial and insurance workflows. The Patient Insurance Representative is responsible for coordinating with physician practices and insurance companies to obtain authorization for scheduled surgeries and procedures. The Patient Insurance Representative will accurately perform administrative duties required to work work queues, provide estimates, confirm insurance, secure authorizations, answer billing questions and collect payments. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Insurance Representative work environment may be in the physician practice or in a call center. This task-based, metrics driven position, reviews and interprets insurance authorization coverage online and through conversations with...
WakeMed Health & Hospitals Raleigh, NC, USA
MF
Dec 19, 2025  
Senior Property Claims Representative
$71,577 - $89,471 yearly
Senior Property Claims Representative US-MI-Wixom Job ID: 2025-8492 Type: Regular Full-Time # of Openings: 1 Category: Claims Claim Property 4 Region Overview Senior Property Claims Representative Objective To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company. Responsibilities Senior Property Claims Representative Responsibilities Investigate, evaluate and control property and casualty claims under minimal supervision.   Maintain advanced...
Michigan Farm Bureau Wixom, MI, USA
Medical Center Hospital
Dec 19, 2025  
Patient Access Representative ER
Patient Access Representative ER Position Summary: This position conducts registration and obtains financial reimbursement for all patients accessing service at Medical Center Health System facilities or clinics. Reviews all account information to optimize collection efforts and system recording events to expedite reimbursement and compliance; resolves issues as they arise to promote point of service decisions. Performs financial counseling when appropriate. Explains and obtains signatures on legal forms and registration materials. Education: High School diploma or equivalent required. Training and Experience: Prior experience in medical field preferred. (Knowledge of but not limited to admitting/registration process, customer service, receivables management, credit and collection laws, billing forms, medical billing regulations, insurance benefit calculations, HMO/PPO contracts, third party funding resources.) Job Knowledge: Required:...
Medical Center Hospital Odessa, TX, USA
SH
Dec 19, 2025  
Financial Clearance Specialist
Financial Clearance Specialist Signature Healthcare is Southeastern Massachusetts’ premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients. Position Summary: Financial Clearance Specialist ensures all necessary information is proactively obtained and verified for proper financial reimbursement of services provided while maintaining a positive patient experience. Location: 750 W. Center Street, West Bridgewater, MA Department: Financial Clearance...
Signature Healthcare West Bridgewater, MA, USA
CH
Dec 19, 2025  
Patient Account Representative II
Patient Account Representative II POSITION SUMMARY The Patient Account Representative II is responsible for billing, follow-up and collection of hospital patient accounts receivable. This position is responsible for submitting clean electronic and paper claims to payers, communicating over the phone with internal and external contacts to resolve issues, providing information and taking payments. This position will be expected to use assertive follow-up techniques with third-party payors for claim resolution, including incorrect payments or denials. Posting Closing Date: December 30, 2025 Rate of Pay: $19.58 - $28.20 per hour based on experience POSITION REQUIREMENTS Licensure/Certification/Registrations: None Education : High School Diploma or equivalent required. Experience : 2-3 years of healthcare accounts receivable experience required. Previous experience in a hospital setting with insurance billing and follow-up, contractual adjustments,...
Craig Hospital Englewood, CO, USA
AH
Dec 19, 2025  
COMMERCIAL BILLER SPEC - P/A
COMMERCIAL BILLER SPEC - P/A Position Summary: Patient accounting skills in four or more areas: 1. billing, 2. insurance collections, 3. customer service, 4. cash posting and 5. Administrative support. Responsibilities involve concentration on billing and insurance collections using computer-based applications to provide accelerated accounts receivable recovery. Improve cash flow and strengthen our financial position. Performs tasks required to ensure the systematic and timely insurance follow-up and resolution of all accounts in assigned inventory. Documents all collection activity in the patient accounting system. Maintaining compliance with government and contract regulations, and working with both internal and external customers. Provides customer service to internal and external customers to assist in the account resolution. Effectively collect and resolve patient accounts receivable and monitor A/R including aging....
Aultman Health Foundation Canton, OH, USA
UH
Dec 19, 2025  
Registration Assistant | Patient Access | Full Time | Day Shift
Overview: The Registration Assistant performs imperative duties, including but not limited to appointment scheduling, registration, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, completing patient estimates and point-of-service collections, while maintaining patient relations and customersatisfaction. Responsibilities: Essential Responsibilities Patient Registration & Demographics Gather complete and accurate patient demographic information (e.g., name, DOB, SSN, address). Obtain the patient’s written consent for treatment. Insurance & Financial Data Collection Collect full and accurate information related to insurance, financial coverage, and workers’ compensation. Identify and document the appropriate subscriber and guarantor. Obtain copies of insurance cards and photo IDs. Pre-Registration & Insurance Verification Identify, verify, and complete insurance...
UF Health St. Augustine, FL, USA Full time
University of Mississippi Medical Center
Dec 19, 2025  
Patient Account Representative - Rev Cycle - Professional Non Govt FU
Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center.  Please review the following instructions prior to submitting your job application: Provide all of your employment history, education, and licenses/certifications/registrations.  You will be unable to modify your application after you have submitted it. You must meet all of the job requirements at the time of submitting the application.  You can only apply one time to a job requisition.  Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted. After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the...
University of Mississippi Medical Center Clinton, MS, USA Full time
University of Mississippi Medical Center
Dec 19, 2025  
Patient Account Representative - Professional Govt FU
Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center.  Please review the following instructions prior to submitting your job application: Provide all of your employment history, education, and licenses/certifications/registrations.  You will be unable to modify your application after you have submitted it. You must meet all of the job requirements at the time of submitting the application.  You can only apply one time to a job requisition.  Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted. After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the...
University of Mississippi Medical Center Clinton, MS, USA Full time
University of Mississippi Medical Center
Dec 19, 2025  
Patient Account Representative - SBO Cash Posting
Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center.  Please review the following instructions prior to submitting your job application: Provide all of your employment history, education, and licenses/certifications/registrations.  You will be unable to modify your application after you have submitted it. You must meet all of the job requirements at the time of submitting the application.  You can only apply one time to a job requisition.  Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted. After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the...
University of Mississippi Medical Center Clinton, MS, USA Full time
University Hospital
Dec 19, 2025  
Patient Access Representative
Overview About the Role The primary purpose of the Patient Access Representative position is to interview all patients in a professional and courteous manner. Completes efficient and timely patient arrivals and registration functions. This includes, but is not limited to, Inpatient, Outpatient, Emergency Department, and Pre-Registration. Electronically enters accurate patient demographic information into University Hospital computer system and obtain signatures on all required documentation. Confirms required insurance precertification, authorization and documentation is obtained for billing and medical record processing. Responsibilities What You’ll Do   Obtains and electronically inputs patient demographics and insurance information into the hospital computer system, thoroughly verifying the information presented by the patient. Ensures efficient, accurate and timely patient registrations and arrivals. Interviews all patients...
University Hospital Newark, NJ, USA Full time
PH
Dec 19, 2025  
Revenue Cycle Rep III
Responsibilities: RESPONSIBLE FOR: The Revenue Cycle Representative III (Rep III) is a multi-tasking advanced position that encompasses all key functions of the physician billing Revenue Cycle. The Rep III position requires an advanced revenue cycle knowledge that has been acquired through experience and developed through training and education. The Rep III supports patient-centered care and Customer Service by serving as a patient advocate during the life cycle of the account. The Rep III is expected to maintain productivity above the average standard identified by the Revenue Cycle Department. Quality and accuracy of work performed by the Rep III is expected to be consistently above 90% when audited. Rep III performance will be measured according to the Piedmont Healthcare values of Compassion, Commitment, Service, Excellence and Balance and expected to be tiered in the top 1/3 in the department. Rep III Revenue Cycle duties may include but are not limited to Core...
Piedmont Healthcare Inc. Atlanta, GA, USA
Touchette Regional Hospital
Dec 19, 2025  
Patient Access Representative
Job Summary:   To perform all registration responsibilities at Touchette Regional Hospital for patients seeking admission, emergency treatment, and/or outpatient services. This includes but is not limited to: order entry tasks, checking for Medical Necessity, and verifying insurance eligibility. This position also requires verifying charity eligibility, collecting insurance copayments, deductibles, and all other responsibilities associated with processing a patient visit. Functions and Duties: Exhibits excellent customer service skills during any function of the registration process, including understanding when an interpreter is needed, providing patients with additional information regarding Medicare responsibilities, or more information regarding medical directives.    Assist in the flow of data between physicians, physician office staff, nursing floors, ancillary departments, emergency department, patient business services, insurance companies and patients while...
Touchette Regional Hospital Sauget, IL, USA
Touchette Regional Hospital
Dec 19, 2025  
Patient Access Representative
Job Summary:   To perform all registration responsibilities at Touchette Regional Hospital for patients seeking admission, emergency treatment, and/or outpatient services. This includes but is not limited to: order entry tasks, checking for Medical Necessity, and verifying insurance eligibility. This position also requires verifying charity eligibility, collecting insurance copayments, deductibles, and all other responsibilities associated with processing a patient visit. Functions and Duties: Exhibits excellent customer service skills during any function of the registration process, including understanding when an interpreter is needed, providing patients with additional information regarding Medicare responsibilities, or more information regarding medical directives.    Assist in the flow of data between physicians, physician office staff, nursing floors, ancillary departments, emergency department, patient business services, insurance companies and patients while...
Touchette Regional Hospital Cahokia Heights, IL, USA
UH
Dec 19, 2025  
Registration Specialist | Ocala Neighborhood Hospital | PRN | Variable shift
Overview: Position Summary This position is responsible for performing all registration functions, including the creation or confirmation of a medical record and/or account number. The role supports timely access to healthcare services by accurately collecting demographic, sponsorship or guardian information, insurance details, financial data, and statistical information from various sources, including patients, families, physicians, physician office staff, and government or county agencies. Responsibilities: Key Responsibilities Perform patient registration duties with accuracy and efficiency, ensuring correct creation or confirmation of medical records and account numbers. Expedite patient access to care by gathering complete and accurate demographic, insurance, financial, and clinical information. Reduce account receivables and support revenue cycle performance by following established guidelines, policies, and regulatory requirements to improve first-pass claim...
UF Health Ocala, FL, USA
Carle Health
Dec 19, 2025  
Bus Svc Rep Entry - HRC Reg Day 8:00-5:00 PM
Overview: Performs registration functions in an effective and efficient manner to enhance coding, billing and case coordination efforts. Makes appropriate independent decisions that require assessment, reasoning and resolution regarding financial requirements to assure appropriate reimbursement for both the patient and the hospital. Performs prior authorizations for patients admission/surgeries to ensure reimbursement for services and participates in denials management activities. Interprets and applies hospital policies regarding financial resources and arrangements. Uses exquisite customer service skills when handling patient encounters/issues. Responsibilities: Accurately explains and completes registration and admitting forms. Obtains signatures from patients and policyholders. Explains and gets patient signatures for Consents, Assignment of Benefits, ABN's and Notice of Non Coverage forms. Communicates detailed information clearly, concisely, actively, and in a timely manner....
Carle Health Urbana, IL, USA
Uo
Dec 19, 2025  
Financial Aid Counselor
Overview: Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide. To learn more about UC Irvine, visit www.uci.edu .   The Division of Enrollment Management represents the Offices of Enrollment Management, Undergraduate Admissions, Financial Aid and Scholarships and the University Registrar. These key functional offices support the campus goals to recruit, retain and provide a first-in-class...
University of California, Irvine Irvine, CA, USA
 
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