2 administrative specialist jobs found

Billing Specialist The Billing Specialist is responsible for performing specified financial tasks in support of the day-to-day operations of the Billing/Revenue Cycle Department. Were looking for someone with a strong internal drive to solve problems, drive collections, is a team player, and ensure every claim is handled with care and urgency. PTO and benefits available after 30 days of employment. Following training, this will be a hybrid position offering the opportunity to work 3 days in the office and 2 days remotely each week. Position Responsibilities may include, but not limited to Create billing reports of assigned agencies Submit accounts receivable claims and/or invoices for weekly/monthly billing of assigned agencies Reconciliation of assigned state or local agencies Research and resubmit of billings to assigned agencies Review quality assurance of all referrals or updated clients from assigned state or local agencies Make outbound & inbound calls, emails...

What You'll Do: As a Customer Experience Specialist 1 in our Group Administration Contact Center, you’ll be making a difference every day. Your day will be filled with answering customers inquiries from both internal and external customers (employer administrators, agents, and employees) related to policies they have with Principal. Here are some additional details regarding responsibilities: Responsible for interacting with customers via inbound / outbound phone calls and ensuring a consistent, positive experience for Principal's customers while incorporating the established service processes in all interactions. Responds and anticipates the customer's needs while navigating several systems and web applications. Understands the customer's' previous interactions with Principal in order to provide an integrated, 360 experience. Builds customer relationships by providing accurate information, communicating the process effectively and solving the customer inquiries...