173 customer service jobs found

Join Our Award-Winning Team as a Customer Service Representative! Forbes has recognized Hoosier Hills Credit Union as one of Indiana’s Top Three Credit Unions again in 2025 , for the third consecutive year ! Are you passionate about creating outstanding member experiences? Are you eager to take on a role that puts you at the forefront of member satisfaction? Are you skilled in managing a variety of tasks, including handling transactions and account service needs? If you’re ready to make a meaningful impact in our members' lives and our community, we’d love to meet you! What We offer: Competitive Salary: $16.32/hr - $24.48/hr, commensurate with experience. Part-time hours of 20 to 24 hours per week. Mondays and Fridays are required. Comprehensive Benefits Package: Part-time benefits are available including paid time off. Impactful Work: Your efforts will directly contribute to members' satisfaction and financial success. Supportive Environment: Work...

Customer Service Specialist, Patient Accounts POSITION SUMMARY This position is responsible for responding to patient account questions, resolving product or service concerns, and clarifying customer complaints received web portal, by telephone, and in face-to-face interactions. Role includes actively listening, researching and analyzing problems, identifying potential solutions, and expediting corrections or adjustments. RESPONSIBILITIES AND ACCOUNTABILITIES Customer Service: Promote a patient-centric approach to resolving patient account balances. Engage with patients in various platforms including EMR portal messages, telephone calls, and in face-to-face communication. Perform inbound telephone coverage to answer account questions for patients/families. Calculates and collects payments appropriately for all patients. Performs duties necessary to ensure all accounts are processed accurately and...

Financial Customer Service Representative A well-established benefits administration organization is seeking an Applicant Services Representative to support participants through the application and verification process for pension and benefit programs. This role focuses on delivering accurate, timely, and empathetic service while processing applications, reviewing documentation, and responding to participant inquiries. Key Responsibilities Reviewing and validating documentation required to process benefit applications Processing status requests, benefit applications, and verification requests accurately and efficiently Calculating pension and benefit amounts based on eligibility and service credits Preparing system-generated and template correspondence related to application processing Communicating with participants by phone or written correspondence to clarify application details Researching work history and Social Security documentation when necessary Coordinating with...

Why NEBAT? Trusted.  Genuine.   Successful.   National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin.  Founded in 1933, we are a trusted business partner, employer, and community member.  At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development. Position Summary   As a Customer Service Representative, you will have the opportunity to create a difference in the lives of our customers every single day. You will be responsible for completing account transactions, offering appropriate bank products and services, opening new accounts, as well as providing guidance to help customers make decisions about their financial needs.   Skills &...

Overview Join our dynamic team as a Commercial Insurance Account Manager, where your expertise will drive client success and business growth! In this energetic role, you will manage a diverse portfolio of commercial insurance accounts, providing tailored solutions that meet our clients’ unique needs. Your proactive approach and excellent communication skills will foster strong relationships, ensuring customer satisfaction and retention. Responsibilities Include: Develop and maintain robust relationships with existing clients. Conduct comprehensive analysis of clients’ insurance needs to recommend appropriate coverage options. Negotiate policy terms, premiums, and coverage details with clients and insurance carriers. Work directly with customers to review and analyze appropriate insurance coverages, and recommendations. Manage account servicing tasks, including processing quotes, policy changes, and renewals efficiently. Provide exceptional customer service by...

Full job description Growing independent insurance agency is looking for the right person to join our team in a Personal Lines Account Manager position. Candidate should have prior insurance agency or company experience and prior customer service experience and must be proficient in Microsoft online platforms including word and excel. Candidate must also be comfortable interacting with clients, carrier underwriters, and carrier marketing representatives. Responsibilities include: Work directly with customers to review and analyze appropriate insurance coverages, and recommendations. Handle policy renewals, change requests, inquiries, and other daily customer needs. Develop insurance renewal strategies and initiate marketing process directly with carriers. Collaborate with agency team members to ensure client satisfaction and team success. Recommend and quote additional coverages and/or policies. The position includes quoting and processing new and renewal...

Are you a people person with keen listening skills, strong attention to detail, and a knack for navigating the finer details in business or financial plans? If so, we’re looking for you! We are seeking a definitive decision-maker who is eager to connect new, existing, and prospective clients with the insurance program that best meets their individual needs. Job seekers should be eager yet intuitive communicators with a demonstrated knowledge of different types of insurance policies and excellent organization skills. If you are looking for a flexible full-time position that offers growth opportunities, significant earning potential, and plenty of variety, start your application today! Compensation: $121,000 - $143,000 yearly Responsibilities: Keep bookkeeping systems, sales databases, customer records, and related organizational tools current to accurately report progress to monthly and quarterly sales quotas to stakeholders Maintain and grow existing portfolios by...

We are eager to take our business to the next level by hiring an experienced insurance agent with a proven track record of maintaining and growing customer portfolios. You’ll hone your sales skills by forging strong relationships that serve as the foundation for our firm’s prestige, and we’ll give you the support you need to reach your earning potential. Embracing a personal approach to insurance sales gives candidates a leg up in this role, which includes developing strategies for promoting all types of new insurance contracts; making changes or additions to existing ones; and collecting key client information for risk profiles used to identify insurance plans for each unique individual. If you’re up for the challenge, apply now! Compensation: $87,000 - $115,000 yearly Responsibilities: Set meetings with new and potential clients to listen to their needs, taking into account their financial statuses and stage-of-life priorities, and present insurance plan options...

Farm Bureau Financial Services is seeking driven sales professionals with prior sales or insurance-related experience who are ready to grow a long-term career in insurance. If you are competitive, motivated, and passionate about helping others protect their families and assets, this position provides competitive earning capacity and ongoing professional development. What We Provide Comprehensive training program Licensing support  Ongoing mentorship and leadership guidance Marketing tools and sales resources Flexible work structure Competitive commission structure with performance incentives Compensation: $100,000+ at plan commission Responsibilities: Meet with prospective and current customers Identify customer needs and recommend appropriate insurance solutions Manage policy renewals and customer follow-ups Assist customers throughout the claims process Maintain detailed customer records Conduct marketing and prospecting efforts (social media,...

Farm Bureau Financial Services is seeking driven sales professionals with prior sales or insurance-related experience who are ready to grow a long-term career in insurance. If you are competitive, motivated, and passionate about helping others protect their families and assets, this position provides competitive earning capacity and ongoing professional development. What We Provide Comprehensive training program Licensing support  Ongoing mentorship and leadership guidance Marketing tools and sales resources Flexible work structure Competitive commission structure with performance incentives Compensation: $100,000+ at plan commission Responsibilities: Meet with prospective and current customers Identify customer needs and recommend appropriate insurance solutions Manage policy renewals and customer follow-ups Assist customers throughout the claims process Maintain detailed customer records Conduct marketing and prospecting efforts (social media,...

Position Summary Evaluates the patient’s potential financial liability prior to and after medical services have been rendered. This includes working with patients and their families to evaluate financial data and determine ability to pay under all payors, negotiating payment arrangements and administering hospital and state financial assistance programs. Essential Duties Evaluates and communicates patient’s potential financial liability directly to the patient prior to medical services being rendered based on insurance verification data and medical cost estimates. Negotiates collection deposits of estimated co-insurance, co-pay and deductible amounts. Provides financial counseling by telephone, electronic/standard mail or face-to-face to patients/guarantors to ensure collectability of patient balances and/or accounts in compliance with federal and state laws regarding debt collection and hospital billing and collection policies. This includes...

Join Our Award-Winning Team as an Insurance Agent/Producer! Forbes has recognized Hoosier Hills Credit Union as one of Indiana’s Top Three Credit Unions again in 2025 , for the third consecutive year ! Are you passionate about helping people find the right insurance products to meet their needs? Do you have experience in insurance and enjoy building strong relationships with clients? If you’re eager to make a positive impact on our members’ lives and the community, we’d love to meet you! Location: This job is based in Jasper, IN. This position travels to best serve Members and Insureds throughout our service area. What We Offer: Competitive Salary : $45,000 per year Base salary + commission (compensation program shifts to lower base, higher commission over a three-year period as you build your member base.) Comprehensive Benefits Package : Including health insurance, retirement plans, paid time off, and much more. Impactful Work : Your...

Overview: The Finance & Accounting Representative is responsible for accurate billing of hospital claims according to payor guidelines, resolving claim edits, claims processing, claims follow up activity, resolving denied claims and special collections. Acts as a resource by providing support for Patient Account Representative positions within the department.   **Eligible remote states include NC, FL, GA, SC, SD, TN, TX and VA.** Department Description: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit  www.wakemed.org . EOE Licensure: Not Applicable Education: High School Diploma or Equivalent Required Associate's Degree Business Administration Preferred Experience: 2 Years Accounting/Finance - Collections Required 2 Years...

Collections Specialist Location: Marlborough, MA Hours: Full Time Hours 8:30 – 5:00 Position Duties: Collection calls and/or correspondence to solicit payment on overdue accounts and take all necessary actions to collect. Provides customer service regarding collection issues, processes customer refunds, processes and reviews account adjustments, resolves client discrepancies and short payments. Processes customer credit applications to determine credit worthiness. Responsible for monitoring and maintaining assigned accounts. Includes customer calls, account adjustments, small balance write off. Customer reconciliations and processing credit memos . High volume phone calls to assigned delinquent customers. Manage customers on the On Hold List. Reconcile customer disputes as they pertain to payment of outstanding balances that are due. Internal and External customer...

Description: Review and assess customer credit applications. Analyze financial statements and credit reports to determine creditworthiness. Set up and maintain customer credit limits in accordance with company policy. Monitor customer accounts for signs of financial risk or delinquency. Recommend adjustments to credit limits as necessary. Monitor aging reports and identify overdue accounts. Contact customers via phone and email to collect outstanding balances. Negotiate payment plans when appropriate. Resolve billing discrepancies in collaboration with sales and customer service teams. Escalate delinquent accounts to management or third-party collection agencies when required. Requirements: International Credit and Collections experience Financial Analysis experience Creating and monitoring aging reports...

Financial Services Officer – Banking, Lending & Member Support Minot Servicing Area | North Star Community Credit Union Join a stable, community-focused financial institution serving North Dakota. North Star Community Credit Union is looking for a Financial Services Officer to join our Minot team. This is a great opportunity for someone with experience in banking, agriculture business, retail leadership, insurance, or customer service who wants to grow their career in financial services while making a meaningful impact in their community. As a Financial Services Officer, you will: Provide lending solutions to members, including personal and auto loans, and process loan applications from start to finish. Assist members with opening and managing accounts and providing guidance on credit union products and services. Process daily financial transactions including deposits, withdrawals, and loan payments. Identify opportunities to cross-sell financial products and...

About Reverb Reverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused e-commerce tools, a music-savvy customer service team, and more, Reverb has created an online destination where the global music community can connect over the perfect piece of music gear. We love working at Reverb because we’re making the world more musical—through our marketplace and through Reverb Gives , which provides musical instruments to youth music education programs. We were named a “Best Place to Work” by Built in Chicago and a “Top Workplace'' by the Chicago Tribune.  About the role The FP&A function at Reverb uses detailed modeling and analytics to generate financial and strategic insights that drive business decisions across the...

Are you a leader who has the following traits? Competitive Business-minded Coachable Communicative Self-disciplined Authentic If the answer is yes, consider becoming an insurance agent to drive positive impact in the lives of families every day. At New York Life, you’re in control of your career journey. New York Life, a Fortune 100 company and a leader in the financial services industry, will invest in you from the start, training you in valuable skills such as marketing, customer relationship management (CRM) and communication, and providing you with a development team and sales support to guide your success. What we’re looking for... We’re looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses. This is not just a sales job—it’s a career with purpose and opportunity. You’ll provide peace of mind to clients while helping them navigate challenges that many of them find complex and...

Job Summary:   Provides complete access management to the patient population that utilizes the services of CaroMont Health, including responsibility for positive patient identification and providing excellent customer service to the population served.   This also encompasses registration, pre-registration, compliance, managed care requirements, and functions as a liaison between patients, physician offices, and third party payors.  Responsible for collecting applicable patient responsibility from patients and provides direct financial counseling and/or staff support to those patient with no or inadequate third party coverage.     Qualifications:    High School diploma or equivalent required.  Computer training recommended.   Experience in registration, billing, patient accounting, cash collections or working in a healthcare environment and/or customer service experience preferred.   Knowledge of insurance, Medicare, Medicaid, collections, and other business office...

Data Specialist Under the supervision of the Patient Financial Services Manager, responsibilities include various tasks relating to the processing CIMOR enrollment and keeping a clean database when patients are no longer active. Responsible to send information to the state on spend down coverage for Medicaid patients to ensure they are covered for services. Responsible and accountable to know and understand OZH’s vision, mission, values, standards, policies, and procedures. High School Diploma or equivalent Excellent customer service skills Great communication skills verbally and written. Ability to work within a team atmosphere PIdc186524c454-37641-39959674