2 intern jobs found

Director, Client Services Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. Were always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the worlds most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. Join Us from Anywhere While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: Flexible Time Off to recharge when needed Nine Company-Wide Holidays A diverse suite of benefits prioritizing your growth, development, and personal well-being Discover more about our perks and benefits here ....

Role Overview: The Senior Specialist, Product Suppor t is responsible for the life cycle management and product quality for supported business units. This position works independently to support both internal and external stakeholders. The position is also accountable for some escalation support, training development, and data analysis to ensure both the product and staff are meeting service level agreements. Duties & Responsibilities: Product Life-Cycle Management Deliver support for Authorized Service Centers, Dealers, and customers throughout the product's lifecycle by serving as a final point of contact or escalation, speaking directly with customers to resolve issues Coordinate activities to determine deliverables related to the stages of the Brother product lifecycle Develop, maintain, and publish reporting for product launches to track deliverables and milestones throughout the product launch process Provide product launch updates and information to internal...