2 executive director jobs found

Senior Manager, Strategic Operations The Sr. Manager, Strategic Operations serves as the critical bridge between executive vision and operational reality. This role is responsible for diagnosing complex execution issues across Go-to-Market (GTM), Finance, and Customer Success departments to design a scalable, AI-centric operating model. As a highly influential individual contributor, you will navigate the behavioral challenges of organizational change and produce clear business requirements for technical teams to implement, ensuring the organization solves the right problems with measurable impact. WHAT YOU'LL DO: Strategic Transformation & AI Adoption: Identify and champion high-impact automation and AI opportunities (e.g., routing optimization, self-service support) and design end-to-end operational models that scale across core systems. Cross-Functional Diagnostics: Conduct "deep dives" into departmental friction points to uncover root causes—distinguishing between...

Role Overview: The Manager, IT Portfolio and Services, oversees Brother America’s IT project and service portfolio. This role drives portfolio visibility, ensuring alignment between technology initiatives and business priorities, and enables informed decision-making across the IT organization.   Working closely with IT stakeholders and business leaders, this position manages portfolio reporting, monitors project and service performance, and facilitates governance processes to ensure effective prioritization, resource allocation, and delivery of strategic initiatives.   This position plays a key role in strengthening portfolio management practices by establishing standards, improving reporting and analytics, and driving continuous improvement in portfolio processes, tools, and methodologies. The manager partners with cross-functional stakeholders to ensure transparency into project health, resource capacity, and overall portfolio performance while enabling the successful...