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IT Support Specialist (Onsite – Wilmington, NC) Location: Wilmington, North Carolina (On-site) Job Type: Full-Time Reports To: Director of Managed Services Position Overview We are seeking a skilled and customer-focused IT Support Specialist to join our team in Wilmington, NC. This role is responsible for providing hands-on technical support for end-user devices, applications, and infrastructure, with a strong emphasis on Microsoft 365, Teams, Intune, and core networking. This position serves as the primary onsite IT support resource for a client location, acting as an extension of our Managed Services team. The role follows established standards, processes, and escalation paths to ensure consistent, high-quality service delivery within a regulated environment. The ideal candidate is proactive, detail-oriented, and comfortable working both independently onsite and collaboratively with a remote technical team. Key Responsibilities...