3 jobs found in East Stroudsburg, PA

Role Overview: The Senior Manager, Process Operations & Optimization , plays a critical role in strengthening marketing operations within the Customer Experience Center (CXC). This role builds, governs, and continuously optimizes the processes, systems, and operating models that enable teams to work more efficiently; eliminating duplication, breaking down silos, and improving how work is planned, resourced, and delivered.   The Senior Manager leads core operational functions including process governance, workforce and capacity management, workflow and tool enablement, project execution, and budget stewardship. In close partnership with senior stakeholders, this role establishes consistent, repeatable, and scalable ways of working that accelerate delivery, optimize the use of people, tools, and budgets, and increase transparency across teams.   This role leads through influence across multiple functions, shaping how teams plan, prioritize, and execute work. The Senior...

Role Overview: The Director, Program Management and Delivery is a senior leadership role within Brother’s Business Transformation Office (BTO), accountable for the successful delivery of enterprise programs and complex, cross-functional initiatives across the Americas. The role establishes and leads standardized program management and delivery capabilities to ensure initiatives are executed predictably, efficiently, and in alignment with approved scope, schedule, budget, quality, and value objectives.   This role provides enterprise-level oversight of program execution, integrating delivery governance, dependency management, risk and issue escalation, and benefits realization alignment. The Director, Program Management and Delivery ensures that programs are delivered in accordance with enterprise portfolio priorities, financial guardrails, and change readiness constraints, while maintaining transparency and accountability throughout the delivery lifecycle.   This role...

Role Overview: The Manager, IT Portfolio and Services, oversees Brother America’s IT project and service portfolio. This role drives portfolio visibility, ensuring alignment between technology initiatives and business priorities, and enables informed decision-making across the IT organization.   Working closely with IT stakeholders and business leaders, this position manages portfolio reporting, monitors project and service performance, and facilitates governance processes to ensure effective prioritization, resource allocation, and delivery of strategic initiatives.   This position plays a key role in strengthening portfolio management practices by establishing standards, improving reporting and analytics, and driving continuous improvement in portfolio processes, tools, and methodologies. The manager partners with cross-functional stakeholders to ensure transparency into project health, resource capacity, and overall portfolio performance while enabling the successful...