2 financial services jobs found in Tupelo

JOB SUMMARY The Specialist Installation is responisble for administering and supporting end user to resolve issues that may arise on devices and software. The IT Support Specialis may provide assistance through guidance by phone, in person and within the helpdesk system to process support requests, document solutions and communicate status to the end users and IT management. This position also is involved with maintaining system updates or new implentations. | **JOB** **FUNCTIONS** | | --- | Customer Service and Support: * Provides customer service and support to all users of end user devices and software. * Responsible for complex end user support and desktop PC maintenance, troubleshooting, updates and network connectivity. Implementation/Installation: * Timely and accurately installs end user devices and software including upgrades and enhancements. System Analysis: * Evaluates needs of user departments and recommends hardware and software solutions. * Conducts...

JOB SUMMARY The Servicce Desk Support Specialist  at North Mississippi Health Services is responsible for providing user support in the use of device hardware and software which includes coordinating complex issue resolution, facilitating timely installations, analyzing system needs, engaging in project management, and remaining up-to-date on knowledge of technology advancements. This role utilizes organizational and communication skills to identify opportunities for improvement related to system and vendor management, and to promote ongoing compliance with all relevant policies, procedures, and regulations to enable efficient and effective support for all users. | **JOB** **FUNCTIONS** | | --- | Customer Service: • Provides technical assistance to NMHS employees/Departments regarding the use and capabilities of end user device software, hardware and communication equipment. • Travels to NMHS locations as required/requested. Implementation: • Responsible for timely...