2 nursing supervisor jobs found in Boston

As a Service Desk Analyst in our Boston Office, you will provide technical support services to all firm employees via phone, email, desk-side visits, or walk-ins. You will be the first point of contact, responsible for promptly resolving technology issues and supporting clients with computer hardware and software setup and troubleshooting. This role involves enforcing firm policies, maintaining clear documentation, and collaborating with team members to deliver exceptional customer service. ESSENTIAL FUNCTIONS: Provide exceptional first-level technical support via phone, email, chat, and in-person with a friendly and proactive approach. Troubleshoot, install, configure, and maintain hardware (computers, peripherals) and software, including Microsoft Office Suite, legal-specific Office add-ons, Adobe products, iManage Document Management, Zoom Video and Phone, InTune Company Portal, Okta 2FA, OCR software, ITSM software, Citrix, Bomgar NinjaOne, and other law-specific...

The Senior AI Defense Engineer is a technical leader responsible for securing AI in a global law firm environment. This role is responsible for setting technical direction, driving delivery, and mentoring colleagues to raise their awareness and capabilities. The role will translate emerging AI threats into practical defenses, guardrails, policy enforcement layers, monitoring and detections, adversarial test automation, and hardened environments that hold up under real attacker pressure. The role will support a smart-integration, buy-before-build, security strategy. You will evaluate, select, and operationalize commercial Al security solutions that meet stringent legal-sector expectations, including matter confidentiality, ethical walls, client audit requirements, data residency constraints, and contractual information technology service obligations. Success looks like: The role also enables progress by enhancing and performing commercial AI tool evaluations and...