10 customer service jobs found in Atlanta

Overview: Evergreen, we are a professional services company dedicated to solving problems, tackling projects, and embracing challenges. As the Sr. Director of Client Delivery in the Technology sector, you will lead our portfolio of active engagements with Technology sector clients, ensuring the success of a diverse portfolio of managed and professional services engagement. Together with Sales, Solutions and other key business leaders, you will have a key role in shaping Evergreen’s industry & client growth strategy. You’ll represent the Voice of the Customer across our professional services business, driving accountability to maintain a standard of excellence for your industry. Responsibilities: Lead Delivery Excellence : Oversee a portfolio of professional services engagements within the Technology sector, ensuring success across the entire portfolio. Client Relationship Management : Be the point of leadership level connection and accountability for quality...

Overview: Job Purpose Working for Intercontinental Exchange (ICE) as part of ICE Data Services Systems Operations team will provide you the opportunity to experience supporting one of the most famous and widely known, publicly visible companies in the world. The technology we work with day to day is necessarily on the bleeding edge.  Our triumphs and shortcomings make the news and give this position a level of excitement and importance not available in a typical operational/support role.   The Operations Support Analyst will provide immediate assistance to back office, support personnel and IT staff to achieve the highest customer satisfaction and minimize the impact of IT related problems. The Operations Support Analyst must be a motivated team player that can see projects to completion, work independently, and be willing to assist other staff in areas not specific to their duties.     The Operations Support Analyst role is not a typical NOC/helpdesk role - it is part of a...

Overview: Job Purpose Intercontinental Exchange (ICE) is a leading global financial technology company operating some of the world’s most recognized financial markets, including the New York Stock Exchange, as well as clearing, data services, fixed income, and mortgage technology platforms.    You’ll be joining a small, highly skilled Web Development team that owns and operates nine public-facing websites including www.ice.com, www.nyse.com, and mortgagetech.ice.com, along with a suite of internal applications: a subscription center, a customer-facing status platform, and a multi-channel notification system. We leverage Cloudflare for scaling and resilience, maintain our own bespoke CMS platform, and actively use AI-assisted development tools including Claude Code and Cursor.    We’re looking for a Senior Front-End Engineer who is equally at home writing production-grade code as they are shaping technical direction, mentoring teammates, and collaborating across the...

Director, Client Services Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. Were always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the worlds most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. Join Us from Anywhere While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: Flexible Time Off to recharge when needed Nine Company-Wide Holidays A diverse suite of benefits prioritizing your growth, development, and personal well-being Discover more about our perks and benefits here ....

Sr. Account Manager Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. Were always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the worlds most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. Join Us from Anywhere While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: Flexible Time Off to recharge when needed Nine Company-Wide Holidays A diverse suite of benefits prioritizing your growth, development, and personal well-being Discover more about our perks and benefits here ....

Overview: At Piedmont Healthcare, you’ll love a shared purpose, be motivated to be your best, and be recognized for your contributions. Piedmont Healthcare leaders are in your corner and invested in your success. Our wellness programs and comprehensive total benefits and rewards will meet your needs for today and help you plan for the future. Responsibilities: RESPONSIBLE FOR: This position is responsible for overseeing the development, implementation, and management of training programs focused on outpatient systems and revenue cycle processes. This role involves leading a team of Principal Trainers, Application Training Specialists, Instructional Designers, Provider Support and Adoption specialists, Project Leads, and Training Coordinators to ensure effective training coordination, design, delivery, and support for end-users. The manager will drive user adoption, enhance system proficiency, and improve overall operational efficiency through comprehensive training initiatives....

Overview: Job Purpose At Intercontinental Exchange (ICE), we engineer technology, exchanges and clearing houses that connect companies around the world to global capital and derivative markets. With a leading-edge approach to developing technology platforms, we have built market infrastructure in all major trading centers, offering customers the ability to manage risk and make informed decisions globally.  By leveraging our core strengths in technology, we continue to identify new ways to serve our customers and transform global markets. We're looking for motivated, results-oriented people to join our team.                                                                                                                                                                        As a Senior Business Analyst, you will serve as the primary facilitator for managing requirements for medium-to-large-scale software development projects.  You will lead and coordinate the creation of...

Overview: Job Purpose The Solution Adoption Manager is a strategic, client-facing leader responsible for driving customer adoption, maximizing value realization, and ensuring long-term success across our SaaS product suite. Acting as the primary point of contact for assigned clients, this role guides organizations through their full lifecycle—from onboarding to expansion—while promoting effective technology use, maintaining a stable product environment, and delivering proactive communication and strategic guidance.   Responsibilities Serve as the primary client liaison and trusted advisor for all DDA Analyzer use cases and broader platform engagement. Partner closely with Product Delivery and Implementation teams to support smooth onboarding, expansion opportunities, and ongoing optimization efforts. Drive adoption of product features through education, strategic engagement, and customized utilization plans that support ROI and business outcomes. Develop a deep...

Overview: Job Purpose ICE Mortgage Technology is the leading cloud-based platform provider for the mortgage finance industry. ICE Mortgage Technology solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality and efficiency. In this Senior Software Engineer role, you will be working in a dynamic development team while collaborating with other developers, product management and customer support teams. You will have an opportunity to participate in designing and developing services utilized across product lines. All our products are deployed in public (AWS) and/or private cloud environments.   Responsibilities Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage and work processes; investigating problem areas; following the software development lifecycle Run planning meetings and facilitate accurate...

Overview: Job Purpose ICE Mortgage Technology (NYSE: ICE) is the leading cloud-based platform provider for the mortgage finance industry. Ice Mortgage Technology 's technology solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality and efficiency.    We are looking for a Senior Software Engineer to join our Data Engineering team. This team is responsible for building the scalable resilient data platform used by various Ice Mortgage Technology data products. We build complex data pipelines and infrastructures which cater to analytics and data science use cases. While working on these projects you will hold responsibility for full life-cycle management, including requirements analysis, technical design, implementation, testing, documentation, deployment to production, and post-production ownership.   Responsibilities Develop high quality data processing...