Apr 23, 2026
Overview:
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for resolving employee questions related to a wide variety of Human Resource benefits, practices and policies. Responsible for delivering outstanding customer service to the employees of YNHHS. See the third job responsibilities bullet below for the specific alignment of this position in the HR Service Center: Benefits, LOA or Onboarding/TA. EEO/AA/Disability/Veteran
Responsibilities:
Provides first point of contact support to incoming calls/emails/cases with goal of resolving at first contact. Responsible for managing to completion all activities associated with assigned cases or queries. Owns case management process, including opening cases (create a case...
Yale New Haven Health
New Haven, CT