2 insurance jobs found

Overview: Works with and accepts general guidance and direction on the day to day management of the casino floor from the Casino Manager and/or the Casino Shift Manager on duty.  Responsible for managing supervisors, dealers and games in the table games department. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).    Responsibilities: Monitor activity on all table games; ensure that game integrity is upheld. Maintain a thorough understanding of the rules and procedures for each game offered on the casino floor. Maintain a thorough understanding of all Dealer and Casino Floor Supervisor SOPs. Maintain a detailed knowledge of upcoming casino events. Monitor and continually train table games staff including supervisors and dealers. Greet and interact with guests in a professional, welcoming and...

Overview: Supervise and coordinate with employees from the hotel division, audits and maintenance of ancillary revenue and equipment, as well as completing assigned projects. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).    Responsibilities: Assist with employees from the hotel division with company issued devices and software. Oversee daily ancillary operations; guest service emails, service options, credit card authorizations, hiring process, etc. Handle guest/employee calls or text messages. Inventory and quality assurance on all ancillary equipment/software (HotSOS, Microsoft 365, KeyWatcher, Zingle, Formstacks, React Mobile, Company Mobile Devices, etc.). Quality assurance on guest and employee websites. Compile reports requested by management. Ability to meet or exceed company customer...