5 customer service event representative jobs found in Las Vegas

Overview: Deal assigned game(s) accurately and productively.  Offer exceptional customer service to all guests.  Maintain detailed knowledge of property events. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Maintain a thorough understanding of and execute the rules and procedures for each game dealt. Maintain a thorough understanding of and execute all Dealer policies and procedures. Deal assigned game(s) accurately and productively. Maintain a detailed knowledge of upcoming casino events. Communicate with guests, supervisors and managers. Greet and interact with guests in a professional, welcoming and attentive manner. Ensure all laws, regulations, MICS and company/departmental policies are followed on assigned game. Identify cheating techniques on assigned game in a timely...

Overview: Deal assigned game(s) accurately and productively.  Offer exceptional customer service to all guests.  Maintain detailed knowledge of property events. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Maintain a thorough understanding of and execute the rules and procedures for each game dealt. Maintain a thorough understanding of and execute all Dealer policies and procedures. Deal assigned game(s) accurately and productively. Maintain a detailed knowledge of upcoming casino events. Communicate with guests, supervisors and managers. Greet and interact with guests in a professional, welcoming and attentive manner. Ensure all laws, regulations, MICS and company/departmental policies are followed on assigned game. Identify cheating techniques on assigned game in a...

Overview: Supervise a section of the casino floor of typically one to eight table games.  Responsible for supervising dealer’s in assigned section.  Works with and accepts general guidance and direction from the Team Lead, Casino Shift Manager, and/or the Casino Manager on duty.  This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Continually monitor activity on all table games in assigned section; ensure that game integrity is upheld. Maintain a thorough understanding of the rules and procedures for each game offered in assigned section. Maintain a thorough understanding of all Dealer and Casino Floor Supervisor SOPs. Maintain a detailed knowledge of upcoming casino events. Monitor and continually train table games dealers; communicate with managers when progressive discipline is needed....

Overview: Supervise a section of the casino floor of typically one to six table games.  Responsible for supervising dealer’s in assigned section.  Works with and accepts general guidance and direction from the Team Lead, Casino Shift Manager, and/or the Casino Manager on duty.  Deal assigned game(s) accurately and productively.  Offer exceptional customer service to all guests.  Maintain detailed knowledge of property events. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Continually monitor activity on all table games in assigned section; ensure that game integrity is upheld. Maintain a thorough understanding of the rules and procedures for each game offered in assigned section. Maintain a thorough understanding of all Dealer and Casino Floor Supervisor SOPs. Maintain a detailed...

Overview: The Poker Shift Manager-Dealer is directly responsible for the daily operation of all Poker Department functions. Administers the operation of the Poker Department through the delegation of departmental duties to the Poker Room Dealers and cashier; ensuring the highest quality customer service exists, while ensuring game security and compliance with all policies and procedures. Maintain detailed knowledge of property events. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity). Responsible for all aspects of dealing various Poker games, such as, “Texas Hold’Em”, “Omaha” and “7 Card Stud” in an accurate manner while providing friendly, excellent service to every guest. Determine winners and ensure payouts are quick and accurate.  Responsibilities: Provides guests with an enjoyable and entertaining atmosphere...