2 jobs found in Boston, MA

Online Hospitality Support Coordinator Job Overview: Destination Knot is seeking a dependable and detail-oriented Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.This position is ideal for individuals who are organized, professional, and comfortable working independently using online systems. Key Responsibilities: Provide online support for client inquiries related to reservations and schedulingAssist with coordination of hospitality-related services, including accommodations and associated arrangementsMaintain accurate client records and reservation details in internal systemsCommunicate professionally with clients via email, phone, and digital platformsReview confirmations and documentation for completeness and accuracyProvide general...

Client Services Coordinator Remote We are seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a remote, flexible work environment. Responsibilities Assist clients with general questions, planning support, and coordination of booking detailsProvide excellent customer service through email, phone, and messagingSupport clients with organizing trip preferences, dates, and experience optionsHelp gather information needed for itineraries, reservations, and service selectionsMaintain accurate client and booking notes within our systemsCommunicate professionally to ensure a smooth, positive travel-related experienceStay informed about available destinations, suppliers, and service offeringsSupport follow-up, confirmations, and administrative tasksWork collaboratively with the team...