20 customer service jobs found

Responsibilities The primary purpose of the Medical Record Technician (Release of Information) position is foster a high level of customer service by assisting patients and their families, caregivers, outside auditors, community physicians, external agencies, and hospital personnel and ensuring they receive appropriate, timely and complete health information in response to written, phone, fax, email and/or in-person requests. Answers inquiries for medical record information in accordance with established hospital and departmental policies and procedures, and according to HIPAA standards. Qualifications High school diploma or GED equivalent required. Minimum of three (3) years’ experience in medical records related work. Must be able to analyze medical records, and read doctor's handwriting. Data entry, typing, use of e-mail applications required. Must be able to speak and read English and have good oral and written communication skills....

Overview About the Role The primary purpose of the Dental Assistant position is to provide direct patient care, performs simple (nursing dental) procedures, performs in a technical capacity providing support to the professional staff in the evaluation and treatment of patients, and contributes to the overall orderliness and cleanliness of the unit under the direction and supervision of a Staff Nurse. Provides chair side assistance to doctors performing all dental procedures under local. Exercises competency in all procedures within the scope of practice, as appropriate to all ages of patients served from neonatal to the end of life. Responsibilities What You’ll Do    Contributes to the achievement of excellence in health care to fulfill the mission of the unit. Exhibits strong customer service skills in daily interaction with the public, patients, staff, and physicians in the performance of job duties. Performs,...

Overview About the Role The primary purpose of the Patient Access Representative position is to interview all patients in a professional and courteous manner. Completes efficient and timely patient arrivals and registration functions. This includes, but is not limited to, Inpatient, Outpatient, Emergency Department, and Pre-Registration. Electronically enters accurate patient demographic information into University Hospital computer system and obtain signatures on all required documentation. Confirms required insurance precertification, authorization and documentation is obtained for billing and medical record processing. Responsibilities What You’ll Do   Obtains and electronically inputs patient demographics and insurance information into the hospital computer system, thoroughly verifying the information presented by the patient. Ensures efficient, accurate and timely patient registrations and arrivals. Interviews all patients...

Overview About the Role The primary purpose of the Radiologic Technologist Aide position is to provide patient/material transportation service and aide and assist the technical/nursing staff to improve patient throughput. These materials may include, but are not limited to specimens, oxygen tanks, packages, slips, supplies, medication orders, labs, mail, CT/ MRI supplies, and other items as needed. May utilize various equipment locks, etc. The Radiologic Technologist Aide will communicate/secure preventive maintenance on all transport equipment as required. Also assists the technical and Nursing staff to put patients on and off the table and other duties to facilitate and expedite the care of patients. The Radiology Tech Aide has the capacity to endure high pressure situations in a fast paced work- space, under time sensitive conditions, while remaining calm as a professional demeanor is demonstrated towards patients and their family....

Overview Food Service Worker – Trayline 📍 Newark, NJ | 🕒 Part-Time | 💼 Dietary |   About the Role The primary purpose of the Food Service Worker position is to assist in preparing and serving food to infant, pediatric, adolescent, adult, and geriatric patients, and their family members .   Responsibilities What You’ll Do Delivers meals and snacks per policy and procedure. Retrieves patient meal trays per policy and procedure. Utilizes knowledge of growth and development when providing services to infant, pediatric, adolescent, adult, and geriatric patients. Communicates with infant, pediatric, adolescent, adult, and geriatric patients in a manner which demonstrates an understanding of the patient developmental and cognitive level. Formulates patient meal supplement and nourishment. Qualifications What You’ll Bring   Required: High School Diploma or GED...

Overview About the Role  The primary purpose of the Rehabilitation Medicine Therapist Per Diem position is to provide diagnostic and therapeutic (Physical Therapy, Occupational Therapy, Speech Therapy or Recreational Therapy) services to patients of all ages. The Therapist will evaluate referred patients, to implement and administer a comprehensive therapeutic intervention to restore and maximize function, to relieve or reduce pain, and to prevent disability following disease or injury. Responsibilities What You’ll Do Provides patient-centered care by fostering a friendly, welcoming, and safe environment; communicates clearly, responds promptly to concerns, and consistently meets or exceeds patient and family expectations. Collaborates effectively with the multidisciplinary team (including physicians, nurses, and case managers) to ensure coordinated, high-quality care. Conducts comprehensive evaluations,...

Overview About the Role The primary purpose of the Diet Control Assistant position is to provide infant, pediatric, adolescent, adult and geriatric patients with quality Food & Nutrition services, operational information; and serves as the liaison between the patient care unit(s) and the Department of Food & Nutrition. Delivers all meals/food items to infant, pediatric, adolescent, adult and geriatric patients in designated patient care unit(s) within specified time frames. Performs in a caring, conscientious and confidential manner toward patients, family members, visitors, colleagues, staff and students. Maintains individual patient care electronic Card files and coordinates interdepartmental communications. Responsibilities What You’ll Do Maintains electronic patient card files. Modifies menu to comply with diet order prescriptions/meal patterns. Formulates patient meal supplements and nourishments. Delivers...

Overview About the Role The Patient Navigator (PN) for the Breast Imaging Center is responsible for guiding and supporting patients through breast cancer screening, diagnostic work, and the treatment processes. The PN ensures seamless care coordination and effective communication among patients, providers, and healthcare teams. Oversees BIRADS tracking for patients and navigates positive results accordingly. The PN serves as a patient advocate and will guide patients through the health care system, ensuring appropriate appointments are given in a timely manner, following guidelines established with the Radiologist, Chairperson of Radiology, and/or the Executive Director of the Cancer Center. Assists with patient access issues, develops relationships with referring health care providers and ensures the complete and efficient management of all referrals, including the acquisition of necessary paperwork, films, and medical records. In addition, the PN will track...

Overview: As a Business Assistant, you will play a pivotal role in the smooth and efficient functioning of the dental practice's administrative and business operations. This position involves managing front-office activities, coordinating patient interactions, and supporting the overall success of the dental office through excellent organizational and communication skills. Responsibilities: Greet and assist patients in person and over the phone, scheduling appointments, and managing patient inquiries. Ensure a positive patient experience by providing exceptional customer service. Coordinate and manage the dental appointment schedule, optimizing patient flow and ensuring efficient use of dental chair time. Confirm upcoming appointments and follow up on missed appointments. Verify and process dental insurance information for patients. Assist patients in understanding their insurance coverage and financial responsibilities. Process patient payments, including copayments,...

Overview About the Role The primary purpose of the Patient Services Representative I position is to interview all patients in a professional and courteous manner. Completes efficient, accurate and timely registration of patient demographic information into University Hospital computer system. Ensures that required insurance pre-certification, authorization and documentation is obtained for billing and medical recording processing. Notifies patients of University Hospital policies in reference to patient care and provides excellent customer services and patient satisfaction. Performs all duties in accordance with University Hospital policy and procedures. This position may be assigned to work in the community on the Mobile Mammogram Van and within the Breast Imaging Center. Responsibilities What You’ll Do Conducts professional and courteous interviews with all patients. Accurately and efficiently registers patient demographic...

Overview About the Role The primary purpose of the Patient Services Representative I position is to interview all patients in a professional and courteous manner. Completes efficient, accurate and timely registration of patient demographic information into University Hospital computer system. Ensures that required insurance pre-certification, authorization and documentation is obtained for billing and medical recording processing. Notifies patients of University Hospital policies in reference to patient care and provides excellent customer services and patient satisfaction. Performs all duties in accordance with University Hospital policy and procedures. This position may be assigned to work in the community on the Mobile Mammogram Van and within the Breast Imaging Center. Responsibilities What You’ll Do Conducts professional and courteous interviews with all patients. Accurately and efficiently registers patient demographic...

Overview: Join our team as a day shift , full-time ,   Maternal Fetal Medicine (MFM) Ultrasound Technician   in Westwood, NJ .     Why Join Us?     Thrive in a People-First Environment and Make Healthcare Better   Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.   People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.   Make Healthcare Better: We use advanced technology to support our team and enhance patient care.   Learn more about the  benefits offered for this job. Get to Know Your Team:   Hackensack Meridian Pascack Valley Medical Center is a 128-bed, full-service, acute-care community hospital with a new emergency department, a state-of-the-art...

Overview About the Role The primary purpose of the Food Service Worker position (Retail Services) is to assist in station set-up, serving food to staff, students, and visitors in retail services in a professional efficient manner; and to maintain an organized and clean serving/dining environment. Responsibilities What You’ll Do   Sets up designated food stations, prepares customer orders and services customers in an efficient manner within Retail Services. Conducts various cleaning and sanitation functions. Provides superior customer service in compliance with University Hospital’s Mission Statement and Five Star Service Program. Participates in catering events and other retail venues as needed. Handles food in compliance to Federal, State and Local Health Codes; and The Joint Commission. Performs other related duties as assigned. Qualifications What You’ll Bring Required: A High...

Overview: Join our team as a day shift , full-time ,   Maternal Fetal Medicine Ultrasound Technician   in Westwood, NJ .     Why Join Us?     Thrive in a People-First Environment and Make Healthcare Better   Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.   People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.   Make Healthcare Better: We use advanced technology to support our team and enhance patient care.   Learn more about the  benefits offered for this job. Get to Know Your Team:   Hackensack Meridian Pascack Valley Medical Center is a 128-bed, full-service, acute-care community hospital with a new emergency department, a state-of-the-art maternity...

Overview: Join our team as a day shift, PRN , Breast Care Center Mammography Technologist in Westwood, NJ.   Why Join Us?     Thrive in a People-First Environment and Make Healthcare Better     Thrive: We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being.     People-First: We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for.     Make Healthcare Better: We use advanced technology to support our team and enhance patient care.     Get to Know Your Team: Hackensack Meridian Pascack Valley Medical Center is a 128-bed, full-service, acute-care community hospital with a new emergency department, a state-of-the-art maternity center, a women's imaging center, and an ICU. Responsibilities: The Mammography Tech is responsible for assisting in the delivery of personalized,...

Overview About the Role The primary purpose of the Patient Representative position is to promote patient satisfaction with University Hospital services through information and effective communication between patients, family members/significant others and staff. Acts as a liaison between patients and family members/significant others to ensure optimum satisfaction with services. Proactively works to prevent complaints and grievances by serving as a consultant to other departments/areas and advising of the most effective ways to promote patient satisfaction and address and/or resolve patient dissatisfaction. Responsibilities What You’ll Do Serves as a key point of contact to enhance patient satisfaction with University Hospital services. Facilitates clear and compassionate communication between patients, their families/significant others, and hospital staff. Acts as a bridge to ensure patients and families feel heard,...

Overview: Join our team as a weekend shift, full-time,   Cat Scan Technician (CT)   in   Westwood, NJ.   Why Join Us?     Thrive in a People-First Environment and Make Healthcare Better   Thrive:   We empower our team with career growth opportunities, tuition   assistance , and resources that support your wellness, education, and financial well-being.   People-First:   We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.   Make Healthcare Better:   We use advanced technology to support our team and enhance patient care.   Learn more about the  benefits offered for this job. Get to Know Your Team:   Hackensack Meridian Pascack Valley Medical Center is a 128-bed, full-service, acute-care community hospital with a new emergency department, a state-of-the-art maternity center, a women's...

Overview: Join our team as a day shift, full-time, Radiology-A Radiology Technologist in Westwood, NJ.   Why Join Us?     Thrive in a People-First Environment and Make Healthcare Better   Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.   People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.   Make Healthcare Better: We use advanced technology to support our team and enhance patient care.   Learn more about the  benefits offered for this job. Get to Know Your Team: Hackensack Meridian Pascack Valley Medical Center is a 128-bed, full-service, acute-care community hospital with a new emergency department, a state-of-the-art maternity center, a women's imaging center, and an...

Senior II Physical Therapist *Seeking a seasoned Lymphedema or Pelvic Floor Therapist* JOB SUMMARY Plan, prepare and carry out individually designed programs of physical treatment to maintain, improve or restore physical functioning, alleviate pain and prevent physical dysfunction in patients. Perform and document an initial exam, evaluating data to identify problems and determine a diagnosis prior to intervention. Evaluate effects of treatment at various stages and adjust treatments to achieve maximum benefit. Administer manual exercises, massage or traction to help relieve pain, increase patient strength, or decrease or prevent deformity. Instruct patient and family in treatment procedures to be continued at home. Confer with the patient, medical practitioners and appropriate others to plan, implement and assess the intervention program. Review physician's referral and patient's...

Occupational Therapist Job Summary Plans and conducts individualized occupational therapy programs to help patients develop, regain, or maintain their ability to perform daily activities. Teaches patients skills/techniques and how to use adaptive equipment for participating in activities. Studies, evaluates, and records patients' activities and progress. Familiar with standard concepts, practices, and procedures within occupational therapy field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is required. Essential Functions Performs A Thorough Patient Assessment Reviews and documents history of illness and prior functional status Evaluates and documents physiologic and anatomical status. Selects and administers appropriate tests and measure accurately based on diagnosis. Assesses cardiovascular status. Assesses current functional status....