10 customer service jobs found

Clinical Support Representative DEFINITION/PRIMARY FUNCTION This role is a part of a multispecialty physician practice team, responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer service to our patients. The role works collaboratively with other members of the team to ensure timely and smooth office flow, always keeping the needs of the patient first. Duties will include, but not limited to, patient registration, scheduling, reception, collection of payments, appropriate triage of telephone calls and the ability to access and calmly diffuse potentially problematic situations. POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.) Experience: One year of administrative experience in a busy office, preferably a physician practice, is required. Medical terminology required....

Clinical Support Representative DEFINITION/PRIMARY FUNCTION This role is a part of a multispecialty physician practice team, responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer service to our patients. The role works collaboratively with other members of the team to ensure timely and smooth office flow, always keeping the needs of the patient first. Duties will include, but not limited to, patient registration, scheduling, reception, collection of payments, appropriate triage of telephone calls and the ability to access and calmly diffuse potentially problematic situations. POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.) Experience: One year of administrative experience in a busy office, preferably a physician practice, is required. Medical terminology required....

Senior Physician Recruitment & Relations Specialist Senior Physician Recruitment & Relations Specialist, Physician Practice Admin, Emerson Hospital, Concord, MA Make a meaningful impact on healthcare—help shape the future of physician talent. Reporting to the Senior Vice President of Emerson Health and President of EPA, the Senior Physician Recruitment & Relations Specialist plays a critical leadership role in attracting, engaging, and retaining top physician talent across practices affiliated with Emerson Hospital. In this highly visible role, you’ll partner with executive leadership, administrative teams, and medical staff to design and execute strategic recruitment initiatives that directly support organizational growth and patient care excellence. What You’ll Do Lead the development and execution of a comprehensive physician recruitment and retention strategy Collaborate with leadership and medical staff to define annual hiring goals and...

Job Type: Regular Time Type: Full time Work Shift: Day (United States of America) FLSA Status: Non-Exempt When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Join Anna Jaques Hospital (AJH), a distinguished not-for-profit community hospital nestled in the picturesque coastal community of Newburyport, Massachusetts. Since 1884, AJH has been a cornerstone of healthcare excellence in the Merrimack Valley, North Shore, and Southern New Hampshire regions, renowned for our commitment to high-quality care and exceptional patient satisfaction. Located just 35 miles northeast of Boston, AJH offers the perfect blend of a supportive community hospital environment and the vast opportunities that come with being part of Beth Israel Lahey Health, one of the largest healthcare systems in the region. As a member of our team, you'll be part of a network of over 39,000 caregivers and staff dedicated to providing...

Job Ref:JR-2466 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Pharmacy Employment Type:Full time Work Location:Onsite: occasional remote Salary/Pay Rate:$188,400.00 - $200,900.00 per year Overview The Senior Manager, Pharmacy oversees pharmacy operations to ensure high-quality patient care is provided in compliance with regulations, hospital policies, standard operating procedures (SOPs), and best practices. This role is responsible for leading and managing pharmacy department staff, developing and implementing pharmacy services, and collaborating with interdisciplinary teams to optimize medication management. The Senior Manager, Pharmacy plays a key role in strategic planning, quality assurance initiatives, and driving innovations in pharmacy practice to support the Institute’s mission. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are...

Housing Councilor Pay: $29/hr Hours: Full Time Schedule: Monday-Friday 8am-5pm Location: Worcester, MA Key Responsibilities : Counseling Provide one-on-one intakes with individuals and families seeking to secure or obtain housing. Coordinate information and referral to state and local agencies that best meet participants’ needs. Provide housing counseling and financial education to participants seeking to improve their current housing situation. Assist participant seeking to obtain new housing with housing searches. Case Management Duties Conduct comprehensive client assessments to collect financial, employment, housing, educational, and health information, as appropriate to develop a re-housing and stability plan. Conduct crisis intervention as necessary. The Housing Counselor will be responsible to return calls in a timely manner and to provide a...

Job Ref:JR-1493 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Per Diem Work Location:Remote: 100% off site Salary/Pay Rate:$43,600.00 - $52,500.00 per year Overview POSITION SUMMARY: The Social Work Group Clinical Supervisor provides virtual group clinical supervision to social work staff (adult and pediatric) within Dana-Farber Cancer Institute’s Division of Social Work. This role focuses on facilitating small group supervision and case-based learning to strengthen clinical practice in oncology social work and serious illness care across inpatient and ambulatory settings. The position collaborates with Social Work leadership to support high-quality, evidence-informed psychosocial care, promote consistent standards of practice, and foster a culture of reflection and learning. The Social Work Group Clinical Supervisor also contributes to the development of clinical supervision frameworks for the...

Assignment Type : Temp to potential hire Title : Radiology Technologist  Location : Plymouth, MA 02360 Schedule : Open to Full-time or Per-diem – day shifts (ex 8am-4:30pm) Pay Rate : $38-50/hr, depending on experience Responsibilities :  Team player with strong communication skills Person who recognizes the importance of outstanding customer service Performs x-rays ordered by the Provider to help diagnose a variety of medical problems Communicates effectively with all types of patients to gain their understanding and cooperation with radiographic testing Prepares radiographic equipment Positions patients correctly Accurately captures the requested diagnostic image by setting the appropriate technique to obtain the best density, detail and contrast of the area being imaged Takes preventative steps to avoid unnecessary exposure to radiation Wears appropriate RAD badge at all times Requirements :...

Job Ref:JR-1721 Location:300 Boylston St, CHESTNUT HILL, MA 02459 Category:Imaging Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$108,700.00 - $122,100.00 per year Overview Working under the direction of the Senior Director and clinical faculty leadership, and reporting to the Imaging Manager, the Imaging Supervisor (IS) serves as a subject matter expert and is responsible for performing and/or overseeing the performance of all technical procedures within their respective modality sections. The responsibilities include coordination of patient scheduling and work flow, managing staffing assignments, providing oversight of operational activities, facilitating clinical research and educational activities, ensuring regulatory and accreditation compliance, participation in the development and achievement of departmental goals, and leads Quality Assurance/Quality Improvement activities. The IS will work with various members within the...

Job Ref:JR-1723 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$91,900.00 - $119,500.00 per year Overview We are seeking a candidate with in-depth experience supporting Patient Access workflows across both inpatient and outpatient settings, with strong knowledge of Financial Clearance processes. The ideal candidate will have hands-on exposure to real-time eligibility verification, bed management, and service level authorizations, including knowledge of insurance workflows and systems to support prior authorization requirements. Epic Prelude and/or Grand Central certification preferred. In this role, you will provide day-to-day support for Patient Access business operations while continuously optimizing Epic to maximize workflow efficiency and improve both the end-user and patient experience, recognizing a highly matrixed environment. You will serve as a liaison...