13 customer service jobs found in Tupelo

JOB SUMMARY The Sonographer - Echo Cardiac Ultrasound at North Mississippi Health Services plays a crucial role in echocardiography. This role is responsible for conducting educational and in-service training, performing various echocardiography procedures, ensuring proper charting and filing, maintaining inventory, and participating in Performance Improvement activities. | **JOB** **FUNCTIONS** | | --- | Educational: * The incumbent will participate in the training of new personnel. * The incumbent will conduct/participate in in-service training classes. Clinical: * The incumbent performs all aspects of echocardiography. (M-mode; 2 Dimensional; Spectral and Color Flow Doppler, Stress Echocardiography; assists with Trans esophageal Echocardiography;) Responsible for proper use of Telemedicine equipment used in pediatric echocardiography. Clerical: * Responsible for proper charting, filing, and charging of all Echocardiography procedures performed. * Responsible for...

JOB SUMMARY The Intern - Radiology  at North Mississippi Health Services is responsible for assisting patient care tasks under the direct supervision of a Registered Staff Technician/Sonographer. This includes performing treatment parameters,  performing daily treatments, and assisting in procedures as requested or required.  The intern will be actively engaged in patient interactions, ensuring high-quality care, and contributing to the treatment of  patients. JOB FUNCTIONS Performs high quality/cost-effective diagnostic procedures under the supervision of a Registered Staff Tech or Registered Sonographer. Assists Physicians and medical staff during procedures as requested/required. Provides excellent customer service in an accurate and efficient manner. Communicates effectively with patients, family members, Physicians, other medical staff, and NMMC staff members. Attends required in-services, annual...

JOB SUMMARY The Emergency Services Advanced ER Tech, provides appropriate basic and advanced life support (in accordance with training and protocols) to patients under the guidance of Medical Control to assure the delivery of patient care. Performs routine specimen collections, electrocardiographs, routine tests, IV & IO catheters, Intubations, patient care functions and technical procedures for which appropriate training and competency is maintained. JOB FUNCTIONS Patient care: Performs phlebotomy, EKG’s, patient transport, splints, CPR, medication administration per competency, IV/IO intitiation, utilization of cardiac monitoring, defibrillation, pacing and cardioversion, Urinary in/out catherizations, assist with intubation. Operates and maintains equipment properly, performs testing with efficiency. Obtains and documents vital signs, intake and output amounts, and other as designated, collects specimens as...

Supervision: Assists supervisor with scheduling, quality control and maintenance programs, work flow organization Serves on interview teams Distribution and Transportation: Assures accurate and efficient transportation of  lab-related supplies, equipment and specimens Follows all laws and regulations in the processing and transportation of laboratory specimens Specimen Handling & Processing: Follows regulatory guidelines in handling/processing of laboratory specimens. Follows proper policy for accurate patient identification and labeling of all specimens Communication: Effectively communicate with all NMHS staff, patients, their family members and customers Customer Service Uses AIDET as applicable Attends CARES training. When necessary, assures proper service recovery is done for patients and/or caregivers. Answers telephone in an polite and efficient...

JOB SUMMARY The Dietitian at North Mississippi Health Services is responsible for conducting nutritional assessments, developing care plans, and monitoring patients' progress to ensure effective medical nutrition therapy. They provide individual counseling to patients with specific dietary needs, teach diet services to staff, and mentor peers and assistants in patient care. The role requires strong communication skills, adherence to regulatory standards, budgetary awareness, and the ability to work independently, make informed decisions, and collaborate with various healthcare professionals. | **JOB** **FUNCTIONS** | | --- | Nutritional Assessment/Care Plans: * Assesses patients/residents as referred by the physician or nurse, as determined to be high nutritional risk or per regulatory requirements and develops plans for medical nutrition therapy. * Monitors patients’/residents’ progress to assure efficacy of chosen nutrition therapy and recommends changes in therapy to the...

JOB SUMMARY The Medical Technologist Lead at North Mississippi Health Services is responsible for assisting the supervisor with scheduling, quality control, maintenance programs, and work flow organization. This role also includes ensuring the accurate and efficient transportation of lab-related supplies, equipment, and specimens while adhering to all relevant laws and regulations. JOB FUNCTIONS Supervision: Coordinates work flow of phlebotomists in Specimen Processing area. Serves as Charge Medical Technologist (MT) in absence of supervisor or Lead MT. Distribution and Transportation: Assures accurate and efficient transportation of lab-related supplies, equipment and specimens. Follows all laws and regulations in the processing and transportation of laboratory specimens. Specimen Handling & Processing: Follows regulatory guidelines in handling/processing of laboratory specimens....

JOB SUMMARY The Medical Laboratory Technician at North Mississippi Health Services is responsible for coordinating the workflow of phlebotomists in the Specimen Processing area, ensuring accurate and efficient transportation of lab supplies and specimens, and following regulatory guidelines for specimen handling. This role involves effective communication with NMHS staff, patients, and family members, providing excellent customer service, and addressing service recovery when needed. The Technician plays a vital role in reporting accurate laboratory test results and maintaining quality control standards. JOB FUNCTIONS Supervision: Coordinates work-flow of phlebotomists in Specimen Processing area. Distribution and Transportation: Assures accurate and efficient transportation of lab-related supplies, equipment and specimens. Follows all laws and regulations in the processing and transportation of laboratory...

JOB SUMMARY The Medical Technologist Lead at North Mississippi Health Services is responsible for assisting the supervisor with scheduling, quality control, maintenance programs, and work flow organization. This role also includes ensuring the accurate and efficient transportation of lab-related supplies, equipment, and specimens while adhering to all relevant laws and regulations. JOB FUNCTIONS Supervision: Coordinates work flow of phlebotomists in Specimen Processing area. Serves as Charge Medical Technologist (MT) in absence of supervisor or Lead MT. Distribution and Transportation: Assures accurate and efficient transportation of lab-related supplies, equipment and specimens. Follows all laws and regulations in the processing and transportation of laboratory specimens. Specimen Handling & Processing: Follows regulatory guidelines in handling/processing of laboratory specimens....

JOB SUMMARY The Technologist I-Radiology Main at North Mississippi Health Services is responsible for performing routine,  emergency radiographic, surgical cases,  and fluoroscopic procedures. Ensuring the timely delivery of high-quality diagnostic procedures, and assisting physicians and medical staff during exams. Technologists are responsible for reviewing patient information, charts, physicians orders, and previous images to plan and perform high quality exams, This role oversees safety compliance for patients, staff, and equipment.  The Technologist must have strong knowledge of radiographic anatomy, stay updated on radiology protocols and  changes through continuing education, and exhibit good communication skills while working with a variety of patient populations and work eeffectively within a team. JOB FUNCTIONS Perform routine and emergency radiographic and fluoroscopic procedures, including surgical imaging, in...

JOB SUMMARY The Data Analyst at North Mississippi Health Services is responsible for data collection and analysis to support effective clinical and financial performance, especially reimbursement capture. This role requires strong communication, organizational, and analytical skills to complete admissions financial processing and financial counseling for patients, engage effectively with cross-departmental staff, and develop databases and reporting to support analysis of optimization opportunities for patient care and financial performance. JOB FUNCTIONS Admission/Financial Counseling: Obtains and/or verifies insurance eligibility, benefits and prior authorizations. Gathers required signatures on patient paperwork. Verifies data/information for accuracy to secure reimbursement for office visits and procedures. Schedules appointments/referrals and informs patient. Provides financial counseling to...

JOB SUMMARY The Food & Nutrition Supervisor at North Mississippi Health Services is responsible for overseeing the activities and performance of Food & Nutrition Services, especially Production & Utility workers, to ensure provision of efficient and high quality food services. This role collaborates with the Administrator of Food and Nutrition Services and engages area knowledge alongside excellent organizational and communication skills to recruit, manage and develop personnel, plan department activities, monitor food quality, pursue ongoing performance and service improvement, assist in department goal and budget development, and interface effectively with patients and other stakeholders to promote optimized food services. As a supervisor, this role oversees and guides a team of employees to ensure efficient task completion, promoting teamwork and effective coordination. JOB FUNCTIONS Plans, directs, coordinates, evaluates, and...

JOB SUMMARY The Food & Nutrition Supervisor at North Mississippi Health Services is responsible for overseeing the activities and performance of Food & Nutrition Services, especially Production & Utility workers, to ensure provision of efficient and high quality food services. This role collaborates with the Administrator of Food and Nutrition Services and engages area knowledge alongside excellent organizational and communication skills to recruit, manage and develop personnel, plan department activities, monitor food quality, pursue ongoing performance and service improvement, assist in department goal and budget development, and interface effectively with patients and other stakeholders to promote optimized food services. As a supervisor, this role oversees and guides a team of employees to ensure efficient task completion, promoting teamwork and effective coordination. | **JOB** **FUNCTIONS** | | --- | * Plans, directs, coordinates, evaluates, and documents...

JOB SUMMARY The Sterile Processing Technician is responsible for ensuring the cleanliness, sterilization, and proper assembly of surgical instruments and medical equipment used throughout the healthcare facility. This role plays a critical part in infection prevention and patient safety by adhering to established protocols and standards for decontamination, inspection, packaging, and sterilization. Technicians work closely with surgical teams, nursing staff, and other departments to maintain inventory, manage instrument trays, and ensure timely delivery of sterile supplies. Attention to detail, knowledge of sterilization techniques, and commitment to quality control are essential to success in this position. JOB FUNCTIONS Instrument/Equipment Preparation: • Decontaminates, sterilizes and prepares surgical instruments • Decontaminates clinical equipment • Distributes surgical instruments and clinical equipment •...