Dec 19, 2025
Overview
About the Role The Patient Representative plays a key role in enhancing patient satisfaction at University Hospital by fostering clear and compassionate communication between patients, their families or significant others, and hospital staff. This position serves as a vital liaison, ensuring that patients and their loved ones feel heard, supported, and informed throughout their care experience. By proactively identifying and addressing concerns, the Patient Representative helps prevent complaints and grievances, offering guidance to departments on best practices for improving patient experiences and resolving dissatisfaction effectively.
Responsibilities
What You’ll Do Serve as a key contributor to patient satisfaction at University Hospital. Facilitate clear, compassionate communication between patients, families/significant others, and hospital staff. Act as a liaison to ensure patients and their loved ones...
University Hospital
Newark, NJ, USA