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Healthcare Jacksonville customer service

36 customer service jobs found in Jacksonville

UH
Dec 19, 2025  
Customer Service Rep- UF Pediatrics - Baymeadows- Full Time- Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice.   Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions, and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for...
UF Health Jacksonville, FL, USA Full time
UH
Dec 19, 2025  
Customer Service Rep | UF East - JTB & Kernan | Days
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health Jacksonville, FL, USA Full time
UH
Dec 19, 2025  
Customer Service Rep-OBGYN-Mandarin-Full-Time
Overview: Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointmentsand up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions, and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contactsto other departments, physicians, patients and other outside organizations as necessary for the departmental/practiceoperations. Keys...
UF Health Jacksonville, FL, USA Full time
UH
Dec 19, 2025  
Rep Customer Service | OB/Gyn Clinic
Overview: Under the direction of the Supervisor, the Customer Service Representative is responsible for scheduling patient appointments and managing the clinical medical records system. The Customer Service Representative will serve as a liaison between patients and hospital staff. Qualifications: Required Education: High School Diploma or GED. Preferred Education: Completion of a Medical Terminology course. Necessary Skills: 1. Must demonstrate effective verbal and written communication skills. 2. Ability to handle stressful situation in a professional and courteous manner. 3. Basic understanding of medical terminology. Required Experience: One to two (1-2) years customer service experience. Preferred Experience: Two (2) years of customer service experience in a health care related industry. Age of Patient Served: All Age Groups.
UF Health Jacksonville, FL, USA Full time
UH
Dec 19, 2025  
Certified Medical Assistant / Customer Service Rep | North Neuroscience | Days
Overview: Job Duties Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Responsibilities: Essential Functions • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Interviews and completes the registration process for patients utilizing the specific service. • Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record. • Performs...
UF Health Jacksonville, FL, USA Full time
UH
Dec 19, 2025  
Certified Medical Assistant / Customer Service Rep | Cardio North | Days
Overview: Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Responsibilities: Receives and directs messages, (electronic, in person andtelephone calls) to the appropriate personnel. Makes contactsto other departments, physicians, patients and other outsideorganizations as necessary for the departmental/practiceoperations. Provides excellent customer service forpatients/families/representatives and other members of thetreatment team. Maintains patient scheduling functions, and sets patientappointments through established guidelines.Interviews and completes the registration process for patientsutilizing the specific service. Keys patient dispositions, diagnostic codes, patient orders,charges and payments as...
UF Health Jacksonville, FL, USA Full time
UH
Dec 19, 2025  
MA / Customer Service Rep | Lem Turner | Days
Overview: Job Duties Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Responsibilities: Essential Functions • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Interviews and completes the registration process for patients utilizing the specific service. • Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record. • Performs...
UF Health Jacksonville, FL, USA Full time
UH
Dec 19, 2025  
MA / Customer Service Rep | Otolaryngology Downtown | Days
Overview: Job Duties Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Responsibilities: Essential Functions • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Interviews and completes the registration process for patients utilizing the specific service. • Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record. • Performs...
UF Health Jacksonville, FL, USA Full time
UH
Dec 19, 2025  
MA / Customer Service Rep | UF Wildlight | Days
Overview: Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Responsibilities: Receives and directs messages, (electronic, in person andtelephone calls) to the appropriate personnel. Makes contactsto other departments, physicians, patients and other outsideorganizations as necessary for the departmental/practiceoperations. Provides excellent customer service forpatients/families/representatives and other members of thetreatment team. Maintains patient scheduling functions, and sets patientappointments through established guidelines.Interviews and completes the registration process for patientsutilizing the specific service. Keys patient dispositions, diagnostic codes, patient orders,charges and payments as...
UF Health Jacksonville, FL, USA Full time
UH
Dec 19, 2025  
Certified Medical Assistant/CSR | UF Health Family Medicine - Crossroads | Days | Full-Time |
Overview: Summary:   Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Responsibilities: Responsibilities: Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.   Provides excellent customer service for patients/families/representatives and other members of the treatment team.   Maintains patient scheduling functions, and sets patient appointments through established guidelines.   Interviews and completes the registration process for patients utilizing the specific service....
UF Health Jacksonville, FL, USA Full time
UH
Dec 19, 2025  
Lab Representative- Lab General- FullTime
Overview: Performs various laboratory functions that include full and contract registration, phlebotomy, specimen processing and clerical duties that ensure proper registration, billing, collection, accessioning and preparation of laboratory specimen. Loads specimens onto Automated Line and trouble shoots when alarms are active. Accepts and prioritizes specimens that arrive at specimen drop off. Answers incoming telephone calls and practices excellent customer service. Works the follow up lists for the department and maintains logs as necessary. Prepares specimens for reference labs and works send out bench when assigned. May be required to work from various locations (Pavilion, North Campus or Emerson) or float between various lab departments, as needed, based on the department needs and within the scope of practice. Qualifications: Required Education: High School Diploma or GED. Preferred Education: Certification from medical assistant program, military medical or laboratory...
UF Health Jacksonville, FL, USA Full time
UH
Dec 19, 2025  
Behavioral Health Therapist | Psychiatry Clinical Pediatrics | Day
Overview: Job Duties Work with children, adolescents, and their families to promote optimum mental and emotional health. Help youth and families deal with anxiety and depression as well as issues associated with family, parenting, peers, school related stress, adjustment issues, stress management, self-esteem, grief and developmental issues.   Responsibilities: Essential Functions • Advocates for patient’s unmet needs. Provides clinical intervention (counseling, support) as needed. • Ensure coordination of community agency services and resources by serving as a liaison between the medical and community providers as appropriate to meet family needs. • Provide individual, group, family or marriage therapy. Baker Act patients as needed. • Collaborates with physicians, nursing, customer service and administrative staff. • Confers with Supervisor on caseload responsibilities. • Counsels with patient and family and may involve community resources. • Promotes a patient-...
UF Health Jacksonville, FL, USA Full time
UH
Dec 19, 2025  
CSR/Certified MA Float Pool I | Days
Overview: Job Duties Travels to UFJPI and UF Health on and off campus clinic locations to provide coverage for Medical Assistant vacancies. Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician. Responsibilities: Essential Functions • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Interviews and completes the registration process for patients utilizing the specific service. • Keys patient dispositions, diagnostic codes, patient...
UF Health Jacksonville, FL, USA Full time
Wa
Dec 19, 2025  
Staff Pharmacist - Sign On Bonus Available
Position Summary... What you'll do... Are you ready to be at the forefront of patient care and make a impact in your community? As a Staff Pharmacist at Walmart, you will be empowered to share your clinical knowledge and work to the top of your license. This is a great opportunity for those who love talking to patients and advocating for their wellbeing.   About Walmart Pharmacy Our pharmacy team operates in an energetic environment equipped with the resources and technology needed to succeed. We are dedicated to providing quality, heartfelt care to our patients and ensuring their health and wellness. This role is crucial in helping us achieve our goals and make a difference in the community.   What you'll do: Provide pharmaceutical care to customers, including processing and accurately dispensing...
Walmart Jacksonville, IL, USA
UH
Dec 19, 2025  
Certified Medical Assistant | Ortho - North | Days
Overview: Job Duties A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician. Responsibilities: Essential Functions • Take patient's vital signs. Prepare patients for the provider's care. Assist with patient examinations or treatments. • Correctly document all entries in the medical record, either electronic or hard copy, to include signature, date and time. • Administer medication as directed by and under the direct supervision of licensed physician. • Observe and report patients' signs or symptoms. Collect routine laboratory specimens as directed by the provider. • Administer basic first aid. • Participates in performance improvement projects. • Participates as an active care team member in the coordination of patient care. • Provides a standard of excellence as it relates to customer service for patients,...
UF Health Jacksonville, FL, USA Full time
UH
Dec 19, 2025  
CERTIFIED Medical Assistant/CSR | Lem Turner | Days
Overview: Job Duties Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Responsibilities: Essential Functions • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Interviews and completes the registration process for patients utilizing the specific service. • Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record. • Performs...
UF Health Jacksonville, FL, USA Full time
UH
Dec 19, 2025  
Certified Medical Assistant / CSR | Psychiatry Downtown | Days
Overview: Job Duties Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Responsibilities: Essential Functions • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Interviews and completes the registration process for patients utilizing the specific service. • Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record. • Performs...
UF Health Jacksonville, FL, USA Full time
UH
Dec 19, 2025  
Certified Medical Assistant / Cust Service Rep | Ortho North | Days
Overview: Job Duties Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Responsibilities: Essential Functions • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Interviews and completes the registration process for patients utilizing the specific service. • Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record. • Performs...
UF Health Jacksonville, FL, USA Full time
UH
Dec 19, 2025  
Medical Assistant-UF Family - Baymeadows
Overview: Description :   A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative andclinical procedures under the direct supervision and responsibility of a licensed physician.     Responsibilities: Job Requirement:   Take patient's vital signs. Prepare patients for the provider's care. Assist with patient examinations or treatments. Correctly document all entries in the medical record, either electronic or hard copy, to include signature, date and time. Administer medication as directed by and under the direct supervision of licensed physician. Observe and report patients' signs or symptoms. Collect routine laboratory specimens as directed by the provider. Administer basic first aid. Participates in performance improvement projects. Participates as an active care team member in the coordination of patient care. Provides a standard of excellence as it relates to customer  service for patients, staff members,...
UF Health Jacksonville, FL, USA Full time
UH
Dec 19, 2025  
Medical Assistant/CSR-OBGYN Mandarin- Full-Time- Days
Overview: Description:  A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician Responsibilities: Job Requirement:  Take patient's vital signs. Prepare patients for the provider's care. Assist with patient examinations or treatments. Correctly document all entries in the medical record, either electronic or hard copy, to include signature, date and time. Administer medication as directed by and under the direct supervision of licensed physician. Observe and report patients' signs or symptoms. Collect routine laboratory specimens as directed by the provider. Administer basic first aid. Participates in performance improvement projects. Participates as an active care team member in the coordination of patient care. Provides a standard of excellence as it relates to customer service for patients, staff members, and other...
UF Health Jacksonville, FL, USA Full time
 
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