4 customer service jobs found in Concord

Rehab Network Coordinator (Outpatient Physical Therapy / Medical Office Coordinator) Join Our Team We are seeking a highly organized and patient-focused Rehab Network Coordinator to join our growing outpatient rehabilitation team in Westford, MA . This role is perfect for someone who thrives in a fast-paced healthcare environment and is passionate about patient scheduling, care coordination, and delivering exceptional customer service . As the first point of contact for patients and providers, you will play a critical role in patient access, front desk operations, and clinic workflow efficiency across our rehabilitation network. Key Responsibilities (What You’ll Do) Serve as the primary liaison between patients, providers, and rehabilitation staff Manage high-volume inbound and outbound calls with professionalism and efficiency Schedule, register, and verify patient information, including insurance and demographics Provide a welcoming...

Medical Assistant/Receptionist Medical Assistant/Receptionist, Pulmonary, Emerson Health, Concord, MA We’re looking for a compassionate, detail-oriented Medical Assistant / Clinical Office Coordinator to join our growing healthcare team. In this vital role, you’ll be at the heart of the patient experience—helping ensure smooth clinic operations while supporting physicians in delivering high-quality care. If you enjoy working in a fast-paced medical environment and thrive on both clinical and administrative responsibilities, we’d love to meet you. What You’ll Do Prepare patients for examinations, ensuring comfort and readiness Support physicians with clinical procedures and day-to-day patient care Coordinate office workflows, including scheduling and patient communication Maintain accurate and timely documentation in the electronic medical record (EMR) Provide exceptional customer service to patients both in person and over the phone Safeguard...

MRI Technologist Per Diem, MRI Technologist, MRI, Emerson Hospital, Concord, MA About the Role Step into a career where advanced technology meets compassionate care. As an MRI Technologist, you’ll be at the center of creating powerful images that help physicians diagnose and heal. Reporting to the MRI Chief Technologist, you’ll perform a wide variety of imaging procedures, ensure the highest level of patient safety, and make each patient feel informed and at ease. Your expertise will bring clarity to physicians, comfort to patients, and excellence to our Imaging Services team. What You’ll Do Provide safe, high-quality MRI imaging while ensuring patients are comfortable and cared for in the magnetic environment. Assess patient conditions throughout exams and promptly notify Radiologists of any changes. Administer contrast material safely and appropriately. Collaborate with Radiologists, front desk staff, and hospital teams to ensure seamless care....

Senior Physician Recruitment & Relations Specialist Senior Physician Recruitment & Relations Specialist, Physician Practice Admin, Emerson Hospital, Concord, MA Make a meaningful impact on healthcare—help shape the future of physician talent. Reporting to the Senior Vice President of Emerson Health and President of EPA, the Senior Physician Recruitment & Relations Specialist plays a critical leadership role in attracting, engaging, and retaining top physician talent across practices affiliated with Emerson Hospital. In this highly visible role, you’ll partner with executive leadership, administrative teams, and medical staff to design and execute strategic recruitment initiatives that directly support organizational growth and patient care excellence. What You’ll Do Lead the development and execution of a comprehensive physician recruitment and retention strategy Collaborate with leadership and medical staff to define annual hiring goals and...