Apr 08, 2026
Overview:
Manages patient account inquiries and resolves billing discrepancies to ensure accurate and timely account handling. Assists patients in understanding their financial responsibilities and insurance coverage, while coordinating with healthcare providers and insurance companies to verify benefits. Guides patients through payment plans and financial assistance programs, communicates billing policies clearly, and monitors account status to follow up on outstanding balances. Supports the implementation of service improvements and compliance initiatives to enhance patient account management.
Responsibilities:
Key Qualifications • 2+ years of experience in patient billing, customer service, or revenue cycle operations • Knowledge of insurance verification, billing processes, and financial counseling • Experience resolving billing discrepancies and managing patient account inquiries • Strong communication and customer service skills with a patient-focused approach •...
UF Health
The Villages, FL, USA
Full time