Mar 06, 2026
Our Company:
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!
What you'll do...:
Are you passionate about turning data into insights and action? As a Senior Business Analyst who focuses on agent performance quality, you’ll play a pivotal role in shaping how we deliver exceptional customer experiences. This high-impact position leads advanced analytics initiatives, identifies enterprise-wide trends, and delivers actionable insights that elevate agent performance and customer experience. Beyond performance measurement, this role defines excellence and empowers teams to...
H&R Block
MO, USA