2 jobs found in Lincoln, NE

Patient Financial Associate GENERAL SUMMARY: Responsible for the collection of assigned accounts to ensure timely and accurate reimbursement and consistent follow-up and collection efforts. Regularly conducts communications with patients and their families, attorneys, outside agencies, Bryan Health personnel and medical staff to secure resolution of accounts while maintaining quality customer service. Maintains confidentiality of protected health information necessary for statutory compliance and prompt payment for medical services. PRINCIPAL JOB FUNCTIONS: 1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values. 2. Performs consistent and extensive follow-up, including but not limited to contacts by phone, letter, or in person, on assigned accounts in order to expedite and secure proper payment of accounts. 3. *Evaluates and reviews financial options, including full payment, loan programs and payment arrangements with...

Customer Service Associate GENERAL SUMMARY: Represents Patient Financial Services (PFS) by answering the phone and by responding to written and face-to-face inquiries related to billing. Assists patients and their families, attorneys, collection agencies, insurance companies, government agencies and other medical providers with questions concerning patient billing, collection policies, demographic details, financial screening and other related questions. Establishes payment arrangements, including promises to pay, payment contracts, loan programs, and financial assistance on patient accounts per departmental policies. Reviews, processes, comments and scans all written correspondence received by Patient Financial Services into PFS data management system. PRINCIPAL JOB FUNCTIONS: 1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values. 2. *Responds to all general telephone inquiries to Patient Financial Services including...