1 associate director jobs found in Jacksonville

Overview: Job Purpose Serves as a Senior Consultant with expertise in Loan Administration business processes responsible for formulating systems scope and objectives relative to a client organization's business plan and industry requirements. This role is client facing and acts independently or as a member of a project team responsible for providing technical support and business process guidance as they implement new release functionality in the ICE Mortgage Servicing Platform and associated distributed applications.  Serves as a liaison between the customer, online users, and product owners.   Responsibilities Completes consulting and implementation engagements for ICE’s Mortgage Servicing Products. Monitors, observes, and gathers relevant data on client's operation to provide business and system application training. Performs problem analysis and determines solutions to client issues. Develops procedures, flowcharts and other consulting materials as required by the...