1 retail jobs found in New York

Service Engineer - REMOTE This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Service Engineer. In this role, you will play a crucial part in maintaining and optimizing video conferencing technologies and related systems. Your expertise will directly influence customer satisfaction and product reliability, as you lead complex troubleshooting and critical incident resolution. The position involves close collaboration with various teams to enhance product performance and streamline support processes. You will contribute to a diverse and inclusive environment, ensuring that customer needs are met effectively and efficiently. Accountabilities Optimizing video conferencing technologies, SIP/H.323, VoIP, and real-time communication systems. Owning and delivering high-quality, timely RCAs for critical incidents to identify underlying issues. Collaborating closely with Engineering, SRE, Product Managers, and Developers to enhance product...