1 jobs found in Stateline, NV

Overview: It is the responsibility of the IT Support Tech to work across a broad range of technologies and communicate across multiple areas of the business to support user incidents and request, perform problem determination and resolution, and document all incidents reported. Provide first level support functions for all property systems including, but not limited to, PC’s, Mobile devices, Windows, Microsoft Office, Telephony, Networks, Wireless, iSeries, and all applications including, but not limited to, PMS, CMS, SDS, Ambiance, Point of Sale, Visionary Solutions and Time and Attendance. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).   Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES :   Provide first-level support for all systems, software, and hardware. Use problem management software to...