2 jobs found

Customer Service Manager Lead Customer Care and Keep Projects on Track Join ShadePlus LLC as Our Customer Service Manager! Position Title : Customer Service Manager Company: ShadePlus LLC Pay Range: $22$25 per hour (based on experience) Location: Phoenix, AZ Industry: General Construction (Residential) Job Overview ShadePlus LLC is seeking a highly organized, personable, and proactive Customer Service Manager to join our dynamic team in Phoenix, AZ. This critical role is ideal for someone who thrives in a fast-paced, service-oriented environment and enjoys balancing client communication with internal coordination. Youll be the voice of our brandensuring each customer interaction is seamless, professional, and positivewhile supporting the operational backbone of our growing construction business. Who We Are At ShadePlus LLC, we design and build custom shade structures that enhance residential and commercial outdoor spaces throughout the Phoenix area. As...

Overview: The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager. Responsibilities: Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner Processes and inputs all customer orders Produces stock reports to check for product availability Produces all related paperwork and necessary information required for customer work orders Coordinates special and last minute shipping requests with the Traffic and Operations Departments, expediting any order as necessary Provides follow up...