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Make a Difference—One Member at a Time At North Star Community Credit Union, we’re more than a financial institution—we’re a trusted partner in our members’ lives. We’re looking for a people-first, service-driven professional to join our Contact Center as a Contact Services Officer. If you enjoy helping others, solving problems, and building meaningful relationships while growing your career in financial services, this is your opportunity to shine. What You’ll Do In this role, you’ll be the voice of North Star—creating positive, memorable experiences for every member you serve. Deliver Exceptional Member Service Be the first point of contact for members, providing friendly, accurate, and timely support Assist with account needs, transactions, and service inquiries Resolving issues with care and confidence, ensuring every member feels valued  Support Financial Success Through Lending Guide members through loan applications and next steps Prepare and process loan...