3 jobs found

Metropolitan Linen Services is seeking a dependable Administrative, Collections & Customer Service Assistant to support our Accounting, Operations, and Customer Service teams. This role is ideal for someone with hands-on experience assisting customers, handling billing inquiries, and following up on outstanding balances. Requirements 2+ years of experience in customer service, collections, billing, or office administration Comfortable speaking with customers by phone and email regarding billing questions and account balances Strong organizational skills and attention to detail Proficient in Microsoft Office (Excel, Outlook, Word) Professional, reliable, and able to multitask in a fast-paced office environment Bilingual English/Spanish a plus Key Responsibilities Assist customers with billing questions, invoice requests, and payment inquiries Follow up on past-due accounts via phone and email in a professional, customer-friendly manner...

Client Services Coordinator Remote We are seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a remote, flexible work environment. Responsibilities Assist clients with general questions, planning support, and coordination of booking detailsProvide excellent customer service through email, phone, and messagingSupport clients with organizing trip preferences, dates, and experience optionsHelp gather information needed for itineraries, reservations, and service selectionsMaintain accurate client and booking notes within our systemsCommunicate professionally to ensure a smooth, positive travel-related experienceStay informed about available destinations, suppliers, and service offeringsSupport follow-up, confirmations, and administrative tasksWork collaboratively with the team...

Metropolitan Linen Services is seeking a reliable and detail-oriented Administrative & Collections Assistant to support our Accounting and Operations teams. This role focuses on customer billing follow-up, collections outreach, reporting, and general administrative support. Requirements College degree required 2+ years of administrative experience (billing, accounting support, or office administration preferred) Strong communication skills; comfortable making outbound calls regarding outstanding balances High attention to detail and strong follow-through Proficient in Microsoft Office (Excel, Outlook, Word) Ability to manage multiple priorities in a fast-paced office environment Key Responsibilities Follow up with customers on outstanding invoices via phone and email Maintain collections trackers and update payment statuses Assist with billing inquiries, invoice re-sends, and documentation Support accounting, customer service, and...