11 jobs found

Customer Care Representative Travel & Hospitality Job Title: Customer Care Representative Travel & Hospitality Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Were committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: Destination Knot is looking for friendly, detail-oriented individuals to join our team as Customer Care Representative Travel & Hospitality focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist...

Customer Service Representative (Benefits Focused) A well-established benefits administration organization is seeking an Applicant Services Representative to support participants through the application and verification process for pension and benefit programs. This role focuses on delivering accurate, timely, and empathetic service while processing applications, reviewing documentation, and responding to participant inquiries. Key Responsibilities Reviewing and validating documentation required to process benefit applications Processing status requests, benefit applications, and verification requests accurately and efficiently Calculating pension and benefit amounts based on eligibility and service credits Preparing system-generated and template correspondence related to application processing Communicating with participants by phone or written correspondence to clarify application details Researching work history and Social Security documentation when necessary...

Remote Hotel Reservations Specialist | Customer Support Location: Remote (U.S.) Employment Type: Flexible Remote Position Industry: Travel & Hospitality About the Role We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You’ll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish. Key Responsibilities Process and confirm hotel bookings through preferred travel partnersCommunicate with clients regarding rates, availability, and detailsProvide professional customer service via phone, email, or chatResearch properties and destination amenities to match client needsMaintain accurate records of reservations and client preferences What You’ll Bring Exceptional communication and organization skillsEnthusiasm for travel, hotels, and guest satisfactionSelf-discipline and...

Benefits Administrator Overview A well-established organization is seeking Applicant Services Representatives to support retirement benefit application processing and participant services. This role is ideal for professionals with customer service experience in benefits administration, pension services, or financial services operations who enjoy working in a structured environment while providing accurate and timely service. Key Responsibilities Review, validate, and confirm required documentation for retirement benefit applications. Process application status requests, benefit applications, and verification requests accurately and efficiently. Calculate retirement benefit amounts and assist with benefit adjustments when necessary. Communicate with participants via phone or written correspondence to clarify application information. Research employment and benefits records to support application processing. Prepare system-generated or template correspondence...

Customer Service Representative Hotel Bookings Job Title: Remote Customer Service Representative Hotel Bookings About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Were committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel accommodationsProvide accurate information on...

Remote Client Support Representative Travel Position Overview:We are seeking dependable and service-oriented individuals to join our team as a Remote Client Support Representative Travel. This position focuses on assisting clients with travel inquiries, supporting reservation coordination, and ensuring a smooth customer experience throughout the booking process.This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided. Key Responsibilities:Respond to client inquiries regarding travel options, reservations, and itinerary detailsAssist with booking and confirming hotels, cruises, and vacation packagesReview travel information for accuracy, including dates and traveler detailsProvide timely updates and professional communication before and after travelMaintain organized client records and documentationDeliver high-quality customer support in a fully remote environment...

Applicant Services Representative Job Title: Applicant Services Representative Type: Full-Time Location: Rockville MD (On-Site) Position Overview We are seeking a detail-oriented and customer-focused Applicant Services Representative to support individuals throughout the application process for various programs and services. This role serves as a primary point of contact for applicants, assisting with application submissions, answering questions, and ensuring all required documentation is received and processed accurately. The ideal candidate will have strong customer service experience, preferably within the banking, financial services, or accounting industry, where attention to detail and confidentiality are essential. Experience supporting benefits or program applications is highly desirable. Key Responsibilities Provide exceptional customer service to applicants via phone, email, and other communication channels.Guide applicants through the application process,...

Fully Remote | Travel Customer Support | Entry Level Position Overview: We are currently seeking motivated and service-oriented individuals to join our team in a fully remote Travel Customer Support role. This position focuses on assisting clients with vacation research, reservations coordination, and general travel inquiries.No prior travel industry experience is required. Comprehensive training and ongoing guidance are provided to ensure you feel confident and supported in your role. Key Responsibilities: Respond to client inquiries regarding vacation options and travel detailsAssist with booking support for flights, hotels, cruises, and vacation packagesProvide clear communication before, during, and after travelReview reservations for accuracy and completenessMaintain organized client records and documentationDeliver high-quality customer service with professionalism and care Qualifications: Strong communication skills (written and verbal)Comfortable navigating online...

Customer Service Booking Hotels | We Will Train You About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel accommodationsProvide accurate information on hotel amenities, pricing, and availabilityRespond promptly...

Customer Service Representative (Accounting, Banking or Healthcare Experience)- Onsite Position Overview: We are seeking a professional and detail-oriented Customer Service Representative with experience in the Accounting, Banking, or Healthcare industry. This role is responsible for delivering exceptional customer support while handling inquiries related to financial transactions, billing, accounts, or patient/client services. The ideal candidate has strong communication skills, accuracy, and the ability to navigate sensitive or regulated information. Hours: Monday-Friday 8am-5pm Employment is contingent on successfully passing a drug and background check. Responsibilities: Serve as the primary point of contact for customer inquiries via phone, email, and/or chat Assist customers with account questions, billing inquiries, payments, and service-related issues Provide accurate information regarding financial records, invoices, insurance claims, or...

Customer Service Booking Hotels | Online Work Job Title: Customer Service – Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel...