2 jobs found

Customer Service Hotel Reservations (Remote) Role Description This is a remote role for Customer Service Hotel Reservations. The primary responsibilities include managing customer interactions, assisting clients with hotel reservation inquiries, ensuring a seamless booking process, and delivering exceptional customer support. Qualifications Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction Experience in enhancing Customer Experience and maintaining excellent client relationships Exceptional communication, problem-solving, and interpersonal skills Proficiency in using customer relationship management (CRM) tools and relevant technology Capable of working independently in a remote environment Prior experience in the hospitality or travel industry is a plus What We Offer: Flexible remote schedule Training and access to booking tools Supportive team culture Income-earning possibilities based on performance Travel...

Customer Service Travel Representative (Remote) Job Title: Customer Service Representative (Remote) Travel Industry About Destination Knot: Destination Knot is a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide. From all-inclusive resorts and cruises to custom itineraries and group trips, we combine expert service with deep industry knowledge to help our clients travel with confidence and ease. Position Overview: We are seeking a reliable, client-focused Customer Service Representative to join our fully remote team. In this role, you will support clients before, during, and after their travel planning process by providing timely communication, resolving issues, and ensuring a smooth and stress-free experience. The ideal candidate has a passion for helping others, strong communication skills, and a commitment to delivering exceptional service in the travel space. Key Responsibilities: Respond...