4 supervisor jobs found

Position Overview: Customer Support Supervisor / Office Manager Location: Lockport, IL Schedule: Full Time Reports To: President and Chief Operating Officer Job Summary We are looking for an organized and proactive Customer Support Supervisor / Office Manager to help keep our operations running smoothly while delivering excellent customer support. In this role, you will oversee daily customer service activities, manage office operations, coordinate recruiting and interview scheduling, and provide administrative support to executive leadership. This position is ideal for someone who enjoys balancing customer interaction, operational coordination, and organizational leadership in a fast-paced environment. What’s in it for You Opportunity to work directly with executive leadership Competitive compensation Paid time off (PTO) Career growth and development opportunities Collaborative team environment Ability to contribute to multiple areas of the...

Overview: The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager.   Available Shift Monday - Thursday 5:00PM - 3:30PM Responsibilities: Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner Processes and inputs all customer orders Produces stock reports to check for product availability Produces all related paperwork and necessary information required for customer work orders Coordinates special and last minute shipping requests with the Traffic and Operations...

SUMMARY The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest standards of customer service and ensuring that all company policies and procedures are followed. ESSENTIAL DUTIES AND RESPONSIBILITIES Delivers superior guest service and ensure absolute customer satisfaction Maintains customer satisfaction by providing solutions to concerns Learns and uses the GUEST program Greet Customers. Be sincere Use a smile. Project a friendly manner Engage the customer in casual conversation Show respect toward customers purchases Thank them Understand all aspects of the cashier/bagger position Supervises front end cleanliness and organization Controls traffic flow on the front Ensures compliance with all laws, policies and procedures through regular front end management Processes information and merchandise through computer system and POS...

SUMMARY The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest standards of customer service and ensuring that all company policies and procedures are followed. ESSENTIAL DUTIES AND RESPONSIBILITIES Delivers superior guest service and ensure absolute customer satisfaction Maintains customer satisfaction by providing solutions to concerns Learns and uses the GUEST program Greet Customers. Be sincere Use a smile. Project a friendly manner Engage the customer in casual conversation Show respect toward customers purchases Thank them Understand all aspects of the cashier/bagger position Supervises front end cleanliness and organization Controls traffic flow on the front Ensures compliance with all laws, policies and procedures through regular front end management Processes information and merchandise through computer system and POS...