2 sales jobs found

Position Overview: Now Hiring! Inside Sales Representative Location: Columbus, OH 43231 Industry: Legal Services Schedule: Full Time, Exempt Reports to: Firm Director   About Us https://themeadelawgroup.com/   Meade Law Group is a respected law firm in Columbus, OH, providing trusted legal representation in criminal defense and family law. We are committed to delivering exceptional service to our clients and strengthening our presence in the community.   We are seeking an Inside Sales Representative to serve as the first point of contact for prospective clients reaching out to the firm with legal needs. This role is responsible for answering inbound calls and inquiries, qualifying potential clients, gathering key case details, and converting qualified leads into scheduled consultations with attorneys. This is a high-impact, inbound-focused role that directly supports firm revenue by ensuring no qualified leads are missed and...

Overview: Remote Supervisor, Customer Care – Customer Care Contact Center   Provides leadership, direction, coaching and engages associates to consistently provide exceptional customer service to meet or exceed Company goals and Customer Service metrics.   Primary Responsibilities Leads a team that provides customer service to manage inquiries or assistance required concerning merchandise, system support, or sales orders, and problems.   Manages escalated calls from customers as well as provides in-call assistance needed for associates in the center.  Supervises, provides coaching, and engages Customer Care Center (CCC) associates to continuously provide exceptional customer service to meet or exceed company survey goals Coordinates and administers programs designed to develop associates’ skills and abilities to create a customer first environment Supports the implementation of new procedures and/or operational changes to support the Customer Care vision and...