7 retail jobs found

Introduction Join our team as a Customer Service Representative, where you'll be the friendly and efficient point of contact for our valued customers. In this role, you will provide exceptional support, address inquiries, and resolve issues while ensuring a positive customer experience. Your contribution will be vital in maintaining our high standards of service and customer satisfaction. Job Responsibilities - Respond promptly to customer inquiries via phone, email, and chat. - File and pull permits for upcoming jobs. - Utilize Service Titan for customer information and technician routing. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Identify and assess customers’ needs to achieve satisfaction....

Cruise Travel Representative | Remote Position About the Role Aisle & Abroad is seeking a Cruise Travel Representative to support client communication and coordination related to cruise-based experiences. This remote role focuses on assisting clients with planning details, scheduling, and overall experience support. This position is ideal for individuals who enjoy working with clients, staying organized, and contributing to well-planned and memorable travel experiences. Key Responsibilities Communicate with clients via email and online platforms Assist with organizing cruise-related details and timelines Support scheduling, appointments, and client coordination Maintain accurate and organized client information Provide general support throughout the planning process Collaborate with team members to ensure a smooth client experience What Were Looking For Strong communication and organizational skills Detail-oriented with the ability to manage multiple tasks...

About RedBlack RedBlack is a leading provider of wealth technology and managed services, empowering financial advisors to scale with confidence and deliver superior outcomes for clients. With its award-winning investment management solutions, RedBlack enables financial advice firms of all sizes to enhance their value, streamline operations, and drive growth. Trusted by the wealth management industry for over 15 years, RedBlack supports more than $900 billion in assets across its platforms.  We value customer focus, craftsmanship, ownership, and teamwork. We care deeply about the quality of what we build, how we work together, and the outcomes we deliver for clients.  About the role The Customer Support Specialist is a key member of the support team responsible for delivering timely, accurate, and empathetic assistance to customers using our fintech SaaS platform. This role is heavily focused on front-line issue resolution, troubleshooting, and maintaining...

Remote Booking Specialist About the Role We are seeking a detail-oriented and organized Remote Booking Specialist to assist with scheduling, reservations, and client coordination. This role supports clients through the booking process, ensuring accuracy, efficiency, and a high level of service from start to finish. This is a remote position ideal for individuals who enjoy working independently, managing details, and helping clients plan and organize their experiences. Key Responsibilities Coordinate and manage bookings, reservations, and scheduling requests Assist clients with selecting options that align with their preferences and needs Review booking details for accuracy, timelines, and completeness Maintain organized records of client interactions and reservations Communicate updates, confirmations, and important details clearly and professionally Provide ongoing support throughout the booking process Ensure a smooth and positive client experience from inquiry...

Overview: The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager. Responsibilities: Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner Processes and inputs all customer orders Produces stock reports to check for product availability Produces all related paperwork and necessary information required for customer work orders Coordinates special and last minute shipping requests with the Traffic and Operations Departments, expediting any order as necessary Provides follow up...

Overview: Job Purpose ICE Data Services, a leading provider of financial market data, is looking for a dynamic Client Support Specialist to join our fast-growing team.  This position is an integral part of our global front line customer support team focused on providing a high level of technical support and customer services to ICE Data Services clients.   An ideal candidate will combine strong technical expertise with proven client-facing experience, along with a background or demonstrated interest in financial markets. In this role, the individual will partner with global clients and collaborate closely with our international client support teams on a broad range of tasks essential to deliver exceptional service and solutions.   Responsibilities Provide exceptional overall experience for clients using time-sensitive, mission critical data and applications. Including educating clients on information technology issues/services Provide operational support to global...

Overview: Insight Global is seeking an Accounts Receivable & Billing Specialist to join the Corporate Office Team in the Atlanta area. The candidate will be joining a large team responsible for invoicing our clients timely and accurately, while also tracking and resolving customer payment issues, and reaching monthly Cash Collections goals. They will have their own portfolio of accounts to support and build relationships with customers to help ensure timely payment which many include preparing detailed and customized aging reports and reconciliations. They will also work closely with multiple teams within Insight Global including both the Sales team as well as the Timesheet Verification team to resolve any issues or update billing information when inaccuracies are identified. In addition to resolving nonpayment issues, the candidate will also be responsible for unapplied cash reconciliation if the customer payment does not provide invoice details. Responsibilities: The...