Mar 24, 2026
Information Solutions Technician Job Summary: Responsible for ensuring continuity of voice and data services throughout NorthStar Care Community systems. Also responsible for support of the day-to-day operations of the company’s information systems by responding to users’ requests for assistance, installing hardware and software, and performing maintenance and repairs to server, computer, printer, voice, and networking equipment.
Essential Functions:
Responds to staff and partners through direct and phone requests for technical assistance.
Assesses technical barriers or obstacles that are identified by the user.
Recommends, coaches, and/or provides assistance and ensures properly functioning equipment and software usage, referring to the appropriate technical resource as needed.
Routinely diagnoses hardware and software problems and replaces defective components.
Schedules approved software installation/equipment upgrade as requested....
Hospice of Michigan
Ann Arbor, MI, USA