1 quality control checker jobs found

Job Title:                       Customer Service Representative (CSR) Reports To:                 Branch Manager (BM) FLSA Status:                Full Time-Non-Exempt Department:              Retail Branch   Job Function Summary:      The Customer Service Representative position is considered an entry level position into the Retail Division of the bank.  The role of a CSR is to provide quality and timely service to bank customers while processing their transactions.  The Customer Service Representative will be responsible for assessing the customer needs and cross-sell bank products enabling the branch to achieve its goals.   As a vital member of the retail team, they will assist in all aspects of the daily operations of a branch.   Engagement and Process improvement   Assist customers with determining whether the representative can complete their banking needs. Answer questions about account types and banking products, such as...