2 patient insurance representative jobs found

Customer Service Agent Alliance Medical Group Job Description Title Customer Service Agent Department(s) Call Center Reports to Call Center Manager Job summary The Customer Service Agent is responsible for answering a multi-line telephone, triaging calls, scheduling appointments, and taking messages. The Customer Service Agent serves as a liaison between the caller and medical support or other staff to facilitate the smooth running of the healthcare environment and promote the delivery of quality patient care. Duties and Responsibilities: Answers multi-line telephone promptly, and in a polite and professional manner. Schedules patient appointments correctly, being certain to review appointment date, time, location, and provider name with caller. Informs caller of items to bring to appointment. Reminds caller of...

Position: Customer Service Representative Location: Danbury, CT Pay: $22/hr Hours: Monday to Friday 7:30am to 5pm **Rotating Saturday Shift, half day** Key Responsibilities: Assist customers with account inquiries, payment processing, budget plans, and service contracts. Handle customer complaints with empathy and efficiency. Maintain detailed and accurate records of customer interactions and transactions. Collaborate with other departments to ensure seamless customer service. Provide a professional, courteous experience during both routine and urgent situations. Handle a high volume of calls – a standard day is approximately 75. …Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing...