1 patient coordinator jobs found

Customer Service Agent Alliance Medical Group Job Description Title Customer Service Agent Department(s) Call Center Reports to Call Center Manager Job summary The Customer Service Agent is responsible for answering a multi-line telephone, triaging calls, scheduling appointments, and taking messages. The Customer Service Agent serves as a liaison between the caller and medical support or other staff to facilitate the smooth running of the healthcare environment and promote the delivery of quality patient care. Duties and Responsibilities: Answers multi-line telephone promptly, and in a polite and professional manner. Schedules patient appointments correctly, being certain to review appointment date, time, location, and provider name with caller. Informs caller of items to bring to appointment. Reminds caller of...