3 operations assistant jobs found

Program Specialist - Allen County Champaign Residential Services Program Specialist Basic Function: As a management staff person and team leader, responsible for the supervision, service coordination and operation of designated programming and services for individuals with DD served by Champaign Residential Services, Inc. Establish, coordinate, and monitor necessary relationships with consumers, parents, staff, professionals, community members, etc., in an effort to foster a spirit of cooperation and willingness to work together for the benefit of the individuals served. Shall have knowledge of and experience with community agencies providing services appropriate for individuals with DD. Ensure that CRSI operates under the current standards and regulations established by DODD Medicaid (Title XIX), and other authorities that may dictate standards of operation including programming, consumer safety, staff training and employment requirements. Program Specialist...

Overview: Remote Supervisor, Customer Care – Customer Care Contact Center   Provides leadership, direction, coaching and engages associates to consistently provide exceptional customer service to meet or exceed Company goals and Customer Service metrics.   Primary Responsibilities Leads a team that provides customer service to manage inquiries or assistance required concerning merchandise, system support, or sales orders, and problems.   Manages escalated calls from customers as well as provides in-call assistance needed for associates in the center.  Supervises, provides coaching, and engages Customer Care Center (CCC) associates to continuously provide exceptional customer service to meet or exceed company survey goals Coordinates and administers programs designed to develop associates’ skills and abilities to create a customer first environment Supports the implementation of new procedures and/or operational changes to support the Customer Care vision and...

Description: ***Must live in Cincinnati area*** DME Express is a medical supply company dedicated to delivering the best service and equipment to the Hospice field. We are growing because of our shared commitment to service excellence, passion and uncompromising desire to serve this industry. The average pay for this position varies upon experience, but no experience is required for this position. We will train the right candidates. The Customer Service Representative is responsible for performing all tasks relative to in-house communications with the patient/client and verification of third-party reimbursement. Job Description  * Answers incoming calls regarding order placement, product problems, service questions, order status and general customer concerns. * Enter online orders from various online systems into our operating system for processing, careful to make note of any demographic changes, order requested times, and any notes that the hospice or family deems...