Apr 07, 2026
About RouteGenie RouteGenie is a modern, all-in-one software platform designed for medical transportation providers. We help businesses streamline and automate routing, scheduling, dispatching, billing, and fleet management—empowering them to reduce costs, improve on-time performance, and deliver better service to their customers and communities. In this role, you’ll play a critical role in ensuring customer success and operational efficiency by serving as an escalation point for complex technical issues related to RouteGenie’s SaaS platform and operational systems. This position combines high-level customer service with a strong foundation in system analysis, focused on resolving technical support tickets, enhancing system functionality, and providing expert user guidance. This is an onsite position located in Buffalo, NY, (Monday–Friday) with flexible core business hours and work from home days. The salary range is $19.00 - $24.00 per hour based on experience....
RouteGenie
Buffalo, NY, USA