5 management jobs found

Overview: It is the responsibility of the IT Support Tech to work across a broad range of technologies and communicate across multiple areas of the business to support user incidents and request, perform problem determination and resolution, and document all incidents reported.  Provide first level support functions for all property systems including, but not limited to, PC’s, Mobile devices, Windows, Microsoft Office, Telephony, Networks, Wireless, iSeries, and all applications including, but not limited to, LMS, Bally CMP, SDS, Saflok, Point of Sale, and Time and Attendance.  This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).     Responsibilities: Provide first-level support for all systems, software, and hardware.   Use problem management software to track all user incidents, requests, and system downtime....

Overview: Supervise and coordinate with employees from the hotel division, audits and maintenance of ancillary revenue and equipment, as well as completing assigned projects. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).    Responsibilities: Assist with employees from the hotel division with company issued devices and software. Oversee daily ancillary operations; guest service emails, service options, credit card authorizations, hiring process, etc. Handle guest/employee calls or text messages. Inventory and quality assurance on all ancillary equipment/software (HotSOS, Microsoft 365, KeyWatcher, Zingle, Formstacks, React Mobile, Company Mobile Devices, etc.). Quality assurance on guest and employee websites. Compile reports requested by management. Ability to meet or exceed company customer...

Overview: Customer relations skills is a must, ability to maintain cash bank, telephone use, should be organized able to remember details, use computer and general office equipment. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Check in and out of hotel guests. Answering guest inquiries and giving proper directions. Maintaining guest mail, messages and packages. Cleaning and stocking work areas/transporting necessary supplies. Assist in developing and distributing housekeeping reports, special room assignments, coupon issuance. Processing room charges/posting room charges. Balancing clerk/cashier postings, cash and credit transactions. Use computer and other general office equipment. Interact with all other hotel departments. Assisting guests using safe deposit boxes....

Overview: To assist customers in the exchange of U. S. currency for chips, cash, foreign currency, GNLV documents and negotiable instruments, ambassadors of company good will.  This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Sale and redemption of casino chips and/or coin for cash, foreign chips, GNLV chips and other “like money” items in a timely manner as requested by customers. Issuance and redemption of markers and customer deposit/withdrawals for cash, chips, checks and/or wire transfers. Cashing of checks for cash utilizing computer terminals, credit card advances, maintaining inventory of documents and negotiable instruments. Redemption of slot tickets and customer promotion vouchers and airfare. Prepare reports, assignment of company funds and recordation of departmental...

Overview: The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager. Responsibilities: Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner Processes and inputs all customer orders Produces stock reports to check for product availability Produces all related paperwork and necessary information required for customer work orders Coordinates special and last minute shipping requests with the Traffic and Operations Departments, expediting any order as necessary Provides follow up...