3 insurance jobs found

Chesapeake Electric, named one of America’s Fastest Growing Private Companies by Inc. 5000, has proudly served our community since 2014. Owned and operated by a Master Electrician, we’ve built a culture where autonomy, accountability, and collaboration fuel both personal growth and company success. Here, hard work is rewarded, teamwork is celebrated, and your career potential is unlimited. At the heart of everything we do are our core values: L.I.G.H.T. —Lead with Integrity, Innovate and Solve, Grow Together, hold High Standards always, and Think of Others First. These values aren’t just words on a wall, they guide our daily decisions, shape our culture, and ensure we deliver excellence to both our customers and each other. Why You’ll Love Working Here: Earn with Confidence: Competitive base pay plus weekly performance incentives. Strong Benefits: Dental, Vision, HSA, Aflac, Long-term Disability, and Life Insurance. Extra Security: 100% company-paid short-term...

Overview:   JOB SUMMARY:   Provide s  technical support to clients  by  troubleshooting  applications, systems access,  hardware,  software,  and network related issues .  I dentif ies  and  resolve s complex issues  or escalate s  issues  to  the End User Support Technician  Tier  4  or the Technical Account Manager .   Documents and monitors  service requests  to ensure that the  issue  resolution meets or exceeds the service level standard  for owned tickets as well as tickets owned by Tier 1 and 2 technicians .    Provide s  training  and coaching and   acts as  an escalation point for Tier 1  and 2  Support Technicians .  Provide s onsite technical support for clients .   Responsibilities: ESSENTIAL FUNCTIONS :     Provides troubleshooting and resolution for  workstation , server, and communications  software and hardware  issues , including more advanced topics and situations....

Overview:   JOB SUMMARY: Provide technical support to clients by troubleshooting applications, systems access, resolving hardware, software and network related issues . Utilize pre-defined call and ticket management procedures to identify , resolve , or escalate issues to the End User Support Technician Tier 3 and the Technical Account Manager .  Document and monitor service requests to ensure the issue resolution meets or exceeds the service level standard. Provide guidance on basic technical t opics to Tier 1 technicians . Provide onsite technical support to the client when requested by the Client Technology Manager . Responsibilities: ESSENTIAL FUNCTIONS:     Provide troubleshooting and resolution for workstation , server, and communications software and hardware issues   Open, update, track, and close tickets in the ticket management system with minimal...