2 insurance jobs found

PATIENT ACCESS REPRESENTATIVE POSITION SUMMARY Reports To: Manager of Patient Access Summary: The Patient Access Representative plays a vital role in ensuring an efficient and accurate patient registration process while delivering exceptional customer service. This role supports both the hospital department (which operates 24/7) and outpatient clinics (which operate during scheduled hours). Staff will be scheduled according to the needs of both areas. Representatives are cross-trained across multiple registration areas, requiring flexibility and adaptability to support patient care across all settings. Key Responsibilities: Facilitate registration ensuring accurate and timely registration and completion of forms. Ensure accurate data collection and entry of both demographic and financial information. Conduct overhead paging announcements as required at hospital....

Reports to the Practice Manager and works under the direction of the Clinical Supervisor, Office Supervisor and/or Office Coordinator. Under general supervision and according to established policies and procedures, is responsible to process, reconcile and resolve patient accounts.  This includes collecting payment from patients, setting up payment plans, verifying insurance coverage and eligibility, preparing good faith estimates, providing patient education, and ensuring accuracy of patient records. The patient account representative also assists with patient inquiries, resolves account discrepancies, and provides quality customer service. MISSION, VALUES and SERVICE GOALS MISSION:  We deliver outstanding care, inspire health, and connect with heart. VALUES:  Trust. Respect. Integrity. Compassion. SERVICE GOALS:  Personally connect. Keep everyone informed. Be on their team. Performs various patient account and clerical duties in...