2 inside sales representative jobs found

Overview: To assist customers in the exchange of U. S. currency for chips, cash, foreign currency, GNLV documents and negotiable instruments, ambassadors of company good will.  This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Sale and redemption of casino chips and/or coin for cash, foreign chips, GNLV chips and other “like money” items in a timely manner as requested by customers. Issuance and redemption of markers and customer deposit/withdrawals for cash, chips, checks and/or wire transfers. Cashing of checks for cash utilizing computer terminals, credit card advances, maintaining inventory of documents and negotiable instruments. Redemption of slot tickets and customer promotion vouchers and airfare. Prepare reports, assignment of company funds and recordation of departmental...

Overview: Supervise and coordinate with employees from the hotel division, audits and maintenance of ancillary revenue and equipment, as well as completing assigned projects. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).    Responsibilities: Assist with employees from the hotel division with company issued devices and software. Oversee daily ancillary operations; guest service emails, service options, credit card authorizations, hiring process, etc. Handle guest/employee calls or text messages. Inventory and quality assurance on all ancillary equipment/software (HotSOS, Microsoft 365, KeyWatcher, Zingle, Formstacks, React Mobile, Company Mobile Devices, etc.). Quality assurance on guest and employee websites. Compile reports requested by management. Ability to meet or exceed company customer...